Lou Amodeo | Page 4

The pick up and drop off service for the vehicle was amazing! They were on time and quick to diagnose and service the vehicle. They were thorough in explaining the issues and had great communication thr amazing! They were on time and quick to diagnose and service the vehicle. They were thorough in explaining the issues and had great communication throughout. We also felt that the prices for the parts and labor were reasonable. More

by schaffer1210 Verified Customer Verified Customer

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Great dealership with fair assessment of your vehicles condition. They are not trying to sell extra services that you do not need. condition. They are not trying to sell extra services that you do not need. More

by rollmeover4x4 Verified Customer Verified Customer

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Quality Products with Top Notch Friendly Professional Quality Service ! Toyota of Des Moines delivers with Great People ! Quality Service ! Toyota of Des Moines delivers with Great People ! More

by PH CIB Verified Customer Verified Customer

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Appreciate the quality service, requiring a fifteen word response seems a little unnecessary should be voluntary. response seems a little unnecessary should be voluntary. More

by D Lewis Verified Customer Verified Customer

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Many, many new car purchases and service with lots of dealerships, this one is fantastic dealerships, this one is fantastic More

by augspurgert Verified Customer Verified Customer

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Courteous, knowledgeable, communicative, receptive to questions, easy access. Never fails to provide a pleasurable experience. questions, easy access. Never fails to provide a pleasurable experience. More

by JJYINIA Verified Customer Verified Customer

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To whom it may concern: My wife and I drove to Bellevue, NE to purchase our new Tundra. The lack of product knowledge, as well as the lack of effort demonstrated by your sales representative to ge Bellevue, NE to purchase our new Tundra. The lack of product knowledge, as well as the lack of effort demonstrated by your sales representative to get us the truck we wanted, drove us to the internet. “No pun intended.” Your service department recently completed a 10k service on our Tundra. My experience throughout that process left me feeling dismissed and unappreciated. I understand the challenges your industry face. Although it has been 35 years, I was Honda sales representative in San Jose, Ca. The serious shortage of service technicians, compounded by the prices of new cars & trucks must make 100% customer satisfaction seem almost impossible. Should you still strive to achieve it? Call me old school? I say yes. Sincerely, Kenny Patton More

by Kenny Patton Verified Customer Verified Customer

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Loved the video and how the tech went through the work. Just made me giggle. Just made me giggle. More

by bluecobalt72 Verified Customer Verified Customer

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Both Emily Wagner and her peer Blake both provided excellent service. Blake assisted by verifying why my check engine light was on and assured the issue that caused the check engine light was fixed pr excellent service. Blake assisted by verifying why my check engine light was on and assured the issue that caused the check engine light was fixed promptly. Emily also returned my call in a timely manner. I appreciate their excellent service and attention to detail. More

by jwemswiler Verified Customer Verified Customer

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Great job with the actual repair/maintenance but your car rental/shuttle service was very poor. My car was there for 6 hours and I had to set up all my rides because I was told you only had 2 cars to rent an rental/shuttle service was very poor. My car was there for 6 hours and I had to set up all my rides because I was told you only had 2 cars to rent and they were gone and there was only one shuttle driver. This is unacceptable for a dealership as large as yours. More

by BradJ Verified Customer Verified Customer

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