Lori Gilland | Page 7

Quality customer service and care! When I bought my first Subaru, I was informed that, periodically, the company would offer a newer product to its owners, as the market for cars with " When I bought my first Subaru, I was informed that, periodically, the company would offer a newer product to its owners, as the market for cars with "prior experience" is very real. Well, this did come true - Subaru was offering an amazing 0% interest on a completely new 2018 model with the trade-in of my 3 year old model. My sales person, Lori, explained most of the many questions I had; the questions dealing with the finer aspects of the financing were expertly answered by Derek. It is nice to be able to feel that your needs for a vehicle are recognized, as well as your desires. It is also wonderful to not feel railroaded into a decision nor pressured into a vehicle choice which may be extending beyond your financial reach or giving you "bells and whistles" which you don't feel are necessary. More

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No Regrets Great experience with Lori. We were impressed with the deal on trading in our Outback. Subaru worked with us to make the transaction efficient and pai Great experience with Lori. We were impressed with the deal on trading in our Outback. Subaru worked with us to make the transaction efficient and painless. We are totally satisfied. More

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Everyone is wonderful We bought a Subaru Forester in November and went back to lease a car in April. They helped us terminate our Lexus lease with a wonderful compromise on We bought a Subaru Forester in November and went back to lease a car in April. They helped us terminate our Lexus lease with a wonderful compromise on price. We feel like we got a fantastic contract on the Outback which is luxurious and reasonably price with all the safely features we wanted. It’s unusual to drive away in a new car totally thrilled. Lori, the salesperson is wonderful. More

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Awesome experience Shopping for our first Subaru and was looking for the best deal possible on a 2018 Crosstrek. Began with internet inquiry & then followed up with meet Shopping for our first Subaru and was looking for the best deal possible on a 2018 Crosstrek. Began with internet inquiry & then followed up with meeting Lori & developing the exact package we wanted. After talking with Lori & Scott got best price available within near vicinity. Car/package was scarce & we were willing to wait several weeks until what we wanted was available. Lori kept in touch with regular updates on estimated arrival. Took delivery today & saw Lori, Scott & Derek. Derek was pleasant & efficient with financial documents. Lori was thorough with reviewing our new Crosstrek, showing us all the features & how to customize settings. We left the dealership very satisfied with both the Crosstrek and the entire experience! More

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Phenomenal dealership I recently traded in my Legacy for an Outback. My vehicle had to be ordered and Lori updated me regularly on the vehicle and answered questions in a t I recently traded in my Legacy for an Outback. My vehicle had to be ordered and Lori updated me regularly on the vehicle and answered questions in a timely manner. Derek, financial counselor, was knowledgeable and friendly. Buying my new vehicle was stress free due to Kenosha Subaru’s top notch staff. More

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Love Kenosha Subaru! This is my fourth lease with Kenosha Subaru and with Lorri Gilland. My experiences have always been outstanding, and that is why I continue to lease w This is my fourth lease with Kenosha Subaru and with Lorri Gilland. My experiences have always been outstanding, and that is why I continue to lease with your excellent dealership. I come in for an oil change and come out with a new car. It is quick and easy, and the satisfaction of a driving out with a new and improved vehicle is ve y enjoyable. Thank you! More

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Love my subrau’s This is our 4th lease with subrau it started out in Racine an then they moved to kenosha an we just got our 4th one today crosstrek 2018, these people This is our 4th lease with subrau it started out in Racine an then they moved to kenosha an we just got our 4th one today crosstrek 2018, these people here at kenosha subrau are all amazing people, from your sales people to there service dept,they go above an beyond. Kenosha you got the best crew of people. We worked with Lori Gilland each time an she goes way out of her way to please her customers an make sure they get what they want , and that she did for.thanks to Derek an Scott there the best. Thanks kenosha Subaru people, Mr & Mrs Dunnebacke More

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Continued quality customer service and care after the purcha After 25,000 miles on my Subaru Outback, my sales representative still keeps in touch, inquiring about any questions or concerns I might have about my After 25,000 miles on my Subaru Outback, my sales representative still keeps in touch, inquiring about any questions or concerns I might have about my Subaru, and also providing me with opportunities to level-up to a newer model. Recheck service appointments with the service department are completed in a timely fashion, and explanations are thorough. I would highly recommend both Lori and this dealership for their full customer happiness experience. More

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Happy customer! Could not have been more happy with our experience at Kenosha Subaru and Lori Gilland. She surpassed our expectations and provided excellent service. Could not have been more happy with our experience at Kenosha Subaru and Lori Gilland. She surpassed our expectations and provided excellent service. She did not push to sell a car, rather she listened to us and educated us about the car and features so we could make our decision, which of was a Crosstrek. We loved Lori and will return to her for any future purchases. I have already recommended Lori and that dealership. Everyone was professional and friendly! More

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Well cared for. I was treated with respect and honestly. Lori Gilland is top notch. Listens to what you want and delivers the cloest vehicle possible. I've leased 3 v I was treated with respect and honestly. Lori Gilland is top notch. Listens to what you want and delivers the cloest vehicle possible. I've leased 3 vehicles and very happy each time. More

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