Lauren Savage | Page 13

Worth the trip! I had been watching for used Mini Coopers at dealerships across the country, and particularly liked a 2014 with very low mileage at Audi Burlington. W I had been watching for used Mini Coopers at dealerships across the country, and particularly liked a 2014 with very low mileage at Audi Burlington. When the price dropped, I called immediately and said I would take it. The reason being I was 1,300 miles away in Wisconsin, just a little far for a test drive. My gut feeling had to be excellent for this risk to pay off, and it was. I got a good feeling from the photos and description, and everyone I spoke with was helpful and very friendly. I mention this because while it was a laser dart for me--traveling across the country for a specific vehicle--it was not a major transaction for the dealership, and I could have easily slipped through the cracks. I had my own financing and was bringing temp plates for the return trip, so once we confirmed some paperwork issues about taxes and titling, they marked the car SOLD for me. I showed up 24 hours later, on a very busy Sunday about two hours before quitting time, and immediately had the pleasure of meeting Lauren and Renato. I had their full attention, and promptly got a tour of my Mini, an appraisal of my trade, and preparation of all the necessary paperwork. Again, a minor transaction in the scheme of things, but I felt that they shared my excitement and that made it fun for all of us. This carried through as I met Josh, the Business Manager, and we had a very enjoyable conversation as we dealt with more documents. I keep talking about the quality of the personal interactions, because the experience could have been pretty brusque, pressurized, or impersonal--and that could have been enough for me to never make the trip in the first place. But I felt that the staff liked their work and sincerely enjoyed helping me. Even the guy at the next desk said "congratulations" when I came back the next day to get the keys. A new vehicle is a big purchase for most of us, and it's nice when it's not just dollars and dickering. I feel I got a great deal, I LOVE the car, and I'd hoist a brat and a beer with Lauren, Renato, and Josh anytime! (That's how we do things in Wisconsin.) Thanks to all at Audi Burlington for contributing to my little adventure. When my Mini starts getting tired, I'll check and see what you've got on the lot. More

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5 star service & experience I just leased my first Audi, the A4 and Sven (along with Lauren & Josh) made it a 5 star experience. As an Audi neophyte I relied heavily on Sven's k I just leased my first Audi, the A4 and Sven (along with Lauren & Josh) made it a 5 star experience. As an Audi neophyte I relied heavily on Sven's knowledge, experience and customer service skills to highlight the many benefits and capabilities of the A4 and he did so in exemplary fashion. His approach throughout the process kept the focus where it belonged - on the A4 and in so doing he allowed the A4 to sell itself. I recommend Sven and the entire team at Audi Burlington without reservation. More

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THE best dealership to buy or lease your Audi! If you're looking to buy or lease an Audi, look no further than Audi Burlington! GM Adnan Sehovic has assembled a winning team of professionals who a If you're looking to buy or lease an Audi, look no further than Audi Burlington! GM Adnan Sehovic has assembled a winning team of professionals who are the best of the best, including Lauren Savage, Renato Sehovic, Josh Morrison, and Jim Parolisi. Under Mr. Sehovic's leadership, service excellence and customer satisfaction are priority #1 at Audi Burlington ... no exceptions. In every one of my interactions and transactions with the staff over the past few years involving my A6, my wife's A5, and, most recently, my daughter's S3, I believe, without any doubt, that Audi Burlington is THE best dealership to buy or lease your Audi! More

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Painless and pleaant car shopping Sven guided through a lease roll-over to a Q5. Sven was knowledgeable, conscientious and responsive. In short, he made the experience pain-free and Sven guided through a lease roll-over to a Q5. Sven was knowledgeable, conscientious and responsive. In short, he made the experience pain-free and provided superior service. I do hope he and the team (Lauren Savage and Josh Morrison) are still there at then end of this lease. More

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Wonderful buying experience I could not have been happier with my experience at Audi Burlington. Everyone I dealt with was fiendly and eager to help. Sven especially was well-in I could not have been happier with my experience at Audi Burlington. Everyone I dealt with was fiendly and eager to help. Sven especially was well-informed, honest and responsive. All of my questions were answered, many before I even had to ask and I never once felt pressured. I would not hesitate to recommend Audi Burlington to anyone in the market for a vehicle. More

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Great experience leasing my 2017 A4 I leased a new A4 from Audi Burlington and could not be happier. From my first online inquiry and the helpfulness & responsiveness of Laura Camilo & L I leased a new A4 from Audi Burlington and could not be happier. From my first online inquiry and the helpfulness & responsiveness of Laura Camilo & Lauren Savage, to coming in and dealing with Brian Okova (sales), Nick Dota (GSM), and Josh Morrison (business/finance)...all together they made a great team. Handoffs between the various people were seamless with no xxxxx dropped or information miscommunicated. During pricing negotiation I felt they were upfront & honest and explained things clearly. They also showed a willingness & flexibility to work with me and, more than anything, really worked to earn my business. I had been here before for service but had not purchased a vehicle here prior to now. Going forward I plan to do both! More

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Excellent First Time Audi Experience The staff at Audi of Burlington was fantastic and it started from the first email back from the Sales Representative Selma Rakovic. She responded pro The staff at Audi of Burlington was fantastic and it started from the first email back from the Sales Representative Selma Rakovic. She responded promptly from the first contact made over the internet, we worked back and forth through the process and was always providing me with the most up to date information. Lauren was fantastic and answered all of my questions when we finally had a deal in place and made a point to introduce herself when I stopped in to do all of the paperwork and made sure I was comfortable with the purchase. Brian Okova was great from finalizing the sale and starting to the paperwork to walking me through the ins and outs of the car and made sure when I left the lot I knew everything there was to know about my new Q5. The professionalism of the whole staff was top notch and I would absolutely recommend Audi of Burlington to anyone who was looking to buy or lease an Audi. More

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Thrilled in Utah I had a wonderful online transaction experience with Audi Burlington! Until now, I had never purchased much more than a toaster online. But after a c I had a wonderful online transaction experience with Audi Burlington! Until now, I had never purchased much more than a toaster online. But after a couple years of searching online for the perfect Audi, I found a vehicle that resonated with me. It was not the perfect timing but the vehicle was perfect so I moved forward. There were difficulties inherent to a long distance transaction but Lauren Savage and Selma Rakovic helped me work through the details and stuck with me when we hit snags. Even without a personal relationship with me, Lauren worked tirelessly and advocated for me through the process. The general manager, Adnan Sehovic, condescended to help with some of the details which showed a commitment to customer service throughout the levels of the organization. Now I have my dream S8 in my garage, thrilled with my experience effected from 2,000 miles away. I only wish that I were closer for my next transaction with them. Jason Hoagland, MD Pediatrician, Tanner Clinic More

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Very pleasant and very professional The experience we had from the time we walked in the door until we purchased our SUV, was so friendly, professional and helpful. Sven Curkic went ove The experience we had from the time we walked in the door until we purchased our SUV, was so friendly, professional and helpful. Sven Curkic went over and beyond to explain everything we needed to know, very friendly and professional. More

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Over delivery each time I visit or call The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, ser The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, service loaners are clean and new, waiting area is clean, easy to work in and there are snacks. I appreciate the professional service provided by Audi of Burlington. On related topics, Lauren Savage and Adnan Sehovic have gone above and beyond my expectations to make sure that each time I come in for service, I am completely satisfied. More

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