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233 Reviews of Lance Johnson
December 19, 2019
Another Great Experience Once again, Lance and the crew took good care of my car. For once, I was just in for routine maintenance. They even washed/vacuumed it out pretty dece Once again, Lance and the crew took good care of my car. For once, I was just in for routine maintenance. They even washed/vacuumed it out pretty decently for me upon request. I'd recommend Maus Service to anyone! More
by Ollie
Verified CustomerOther Employees Tagged: Todd Carlton
Helpful 
December 04, 2019
Routine service for my 2016 Nissan Senta- All went very well Service Center is well organized and well run. I have had service pro Lance Johnson previous and today he provides excellent, professional service. xx Service Center is well organized and well run. I have had service pro Lance Johnson previous and today he provides excellent, professional service. xxxxxxalso to Manager Drew Ruggiero, who also is professional and took time to say hello. Thanks. More
by domalley440
November 27, 2019
Thank you! I just had to come on for some minor service. I was treated very well by all the employees who saw me. They made me feel like I was part of the family I just had to come on for some minor service. I was treated very well by all the employees who saw me. They made me feel like I was part of the family. Thanks again. More
by Bobby P
Other Employees Tagged: Carrie Poulsen
November 25, 2019
Visit Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see if I needed help. More
by pacerracers
November 25, 2019
Amazing staff Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely ma Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely manor and your service guys are always nice to talk to when they have questions . Thanks for being who you are. More
by Lcarter
Other Employees Tagged: Katrina Atkinson, Trevor Gorhan, Aldo Rrethatakaj
November 22, 2019
Warranty work and oil change Dropped off 2018 Rougue for routine oil change and recall notice. Also had problem starting the vehicle, Drew authorized a loaner vehicle while servi Dropped off 2018 Rougue for routine oil change and recall notice. Also had problem starting the vehicle, Drew authorized a loaner vehicle while service was not going to be completed on the same day. Excellent response to my situation of not having a vehicle that day. More
by Feemitch1
Other Employees Tagged: Drew Ruggiano , George Kazary
November 18, 2019
One issue I came in for an oil change. I mentioned that my airbag light started coming on the day before. I was told it would cost $130.00 just to diagnose th I came in for an oil change. I mentioned that my airbag light started coming on the day before. I was told it would cost $130.00 just to diagnose the problem. That seems outrageous. I understand it might cost that much to fix it, but just to look at it. That’s not a SERVICE dept. I assume you just plug it in and the program tells what’s wrong. $130 really??? More
by Dusty832
November 14, 2019
Amazing I brought my car in for its regular oil change and for a smell I couldn't figure out. Lance explained to me what it probably was and sure enough he wa I brought my car in for its regular oil change and for a smell I couldn't figure out. Lance explained to me what it probably was and sure enough he was right. He also called me to let me know that I needed extra service done and the cost. It took a little longer, but I was greeted by my Maus family. Was glad to see Sean back and also to see Drew and Jerald. Great bunch of people... More
by DebbieS1966
Other Employees Tagged: Drew Ruggiano , Sean Ginley, Jerreld Jenkins
November 13, 2019
Family friendly From the time we drove on the lot, everyone was friendly and helpful. Mike showed us several options of the Rogue and kicks, so we could choose the o From the time we drove on the lot, everyone was friendly and helpful. Mike showed us several options of the Rogue and kicks, so we could choose the one for us. The rest of the team was there to make the deal work and make us feel like family. More
by mlclingen
Other Employees Tagged: Cheri Mongillo, Mike Pinero, Aldo Rrethatakaj
November 13, 2019
Oil change/tire rotation I only go here because my husband bought the package when he bought the car for me. They offer a free car wash with service. The car wash takes about I only go here because my husband bought the package when he bought the car for me. They offer a free car wash with service. The car wash takes about an hour! This time it took almost 2 hours just for the oil change and tire rotation! They always say the service time is about an hour. It’s ALWAYS longer. They are just too slow!! More
by showell214
