Kim Luy | Page 28

Best car buying experience I've ever had Kim was a great salesperson; she treated me well and was so sweet. After an hour chatting with her I felt that we'd known each other for years. Shanno Kim was a great salesperson; she treated me well and was so sweet. After an hour chatting with her I felt that we'd known each other for years. Shannon didn't even care about what "the other guys" had offered me. He told me he'd roll out the red carpet for me and he did. Shannon was an incredibly personable and professional manager to work with. Cristian in Finance was also spectacular. We had a lot in common and he was easy to talk to; answered any questions that I had. I was treated SOOOO much better than another dealership I dealt with and they gave me a much better deal on top of it. I couldn't have asked for more. Both my husband (who recently bought a Ford F150 Lariat from Lithia) and I had extremely positive experiences with Lithia. They've earned our return business that's for sure. Hope B. More

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Amazing customer service by KIM LUY again!! This is the second F150 I have purchased and I worked with Kim Luy both times. She is an amazing person. She treats the customer well and is very know This is the second F150 I have purchased and I worked with Kim Luy both times. She is an amazing person. She treats the customer well and is very knowledgeable with the vehicles. She helps out a ton and listens to what you are looking for! Lithia has always been my choice dealership as they make the car buying experience easy and they aren’t pushy like others! They have a huge inventory as well. Logan Bird was great to work with on the financing and Rod Bradley made the paperwork very simple and fast. Highly recommended! Ask for Kim! More

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Best Customer Service by our Saleslady! Kim Luy was AMAZING! She made our car buying experience so easy so please see her for all your buying needs! Thanks Kim for all you help! Kim Luy was AMAZING! She made our car buying experience so easy so please see her for all your buying needs! Thanks Kim for all you help! More

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Love my car! I loved working with Kim. She is very knowledgeable and has a great personality. I bought my last new car from Lithia 12 years ago, so needless to I loved working with Kim. She is very knowledgeable and has a great personality. I bought my last new car from Lithia 12 years ago, so needless to say, there was a bit of a learning curve for me. Kim helped me get familiar with the new techy features of my new car. She checked in with me a couple of times just to be sure everything was good. She provided great service. Thanks Kim! More

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Kim Luy and Lithia Ford are the BEST I've been having my cars serviced at Lithia for 10 years and recently purchased a 2017 Ford Explorer from Kim Luy. She is the best. Not only is she I've been having my cars serviced at Lithia for 10 years and recently purchased a 2017 Ford Explorer from Kim Luy. She is the best. Not only is she knowledgeable, she's very interesting and personable. I would recommend everyone to Lithia. More

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Great experience! I've never enjoyed car shopping, but right off the bat Kim greeted me with her great smile and personable, professional attention! She listened to my I've never enjoyed car shopping, but right off the bat Kim greeted me with her great smile and personable, professional attention! She listened to my "shopping list" and quickly showed me the right vehicles. Kim was very attentive and thorough, clear through the entire purchase AND following up afterwards to make sure we were completely satisfied! More

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Just leased a new Ford Escape and had a great experience! The dealership was great, got the car I want, negotiated a good price, but the highlight of my experience was meeting and working with Kim Luy. Not on The dealership was great, got the car I want, negotiated a good price, but the highlight of my experience was meeting and working with Kim Luy. Not only was she professional, but was also extremely fun to work with. Who knew leasing a car could be an enjoyable experience. I would recommend Lithia Ford to anyone, but call ahead and reserve some time with Kim. More

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Great Dealership My wife and I decided to shop Lithia Boise because of a recommendation from some friends that made a purchase the month before. Our friends told us My wife and I decided to shop Lithia Boise because of a recommendation from some friends that made a purchase the month before. Our friends told us how helpful Kim Luy was for them, that she was very fast at responding via text or phone. We bought a used car sight unseen and Kim made sure we aware of some scratches in the paint. She photographed pictures of the defects and sent to us, but when we received the car, she had the entire car buffed and polished with the scratches barely even noticeable. Kim is excellent at making sure every step of the sale is taken care of. Nathan in finance was also very helpful with making sure to expedite paperwork to us (in Montana) so we could have our car in a timely fashion. More

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Kim is the best sales person I could ever ask for Kim has a nice personality and was easy to work with. She truly made my experience one to remenber. Also, Shannon helped me get the deal I wanted on t Kim has a nice personality and was easy to work with. She truly made my experience one to remenber. Also, Shannon helped me get the deal I wanted on the truck I wanted. Christopher in finances, was very easy to work with and went above and beyond to help me. Before this, I used to hate dealing with sales persons and preferred to buy my cars online. Mostly because of the way I was treated by other sales person when I did not go with the car or deal they had in mind. Now, after the way I was treated at Lithia Ford, I will return to this dealership if I need to buy another car. I referred Kim to two other buyers who bought a car from her. They were as happy as I was and I am sure they will refer her to others. Good job to Kim, Shannon, and Christian on their customer service skills!!! Adrian More

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Best experience I went to many dealerships before but always the time spent there was so stressful and all the people were so rude and trying to sell you anyting they I went to many dealerships before but always the time spent there was so stressful and all the people were so rude and trying to sell you anyting they wanted but not what you need. However I had the best experience at Ford Lithia in Boise, where everyone was so nice and ready to listen to your needs, friendly and not pushy. I especially recommend Kim Luy as a sales person and Nathan for the financial stuff. Very helpful and genuine people! Thank you for helping me find the car I needed! More

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