Kim Cabral | Page 29

Classic BAIT and SWITCH My daughter was in the market for her first new car. She did her research and received an online quote from 2 Honda dealers for the same make/model/ye My daughter was in the market for her first new car. She did her research and received an online quote from 2 Honda dealers for the same make/model/year vehicle. Even though they were $450 higher than other dealer, we decided to go with Silko since they were just down the street. BIG MISTAKE!! After agreeing on price, we made appointment to buy that evening. When we showed up at dealer, they steered us to a different salesperson and began negotiating a new price. When we discussed the online price that we agreed to, they said SILKO would "NOT HONOR THE ONLINE PRICE", the internet salesperson just brings in people & is NOT authorized to quote prices so we must begin negotiations at sticker price with a different salesperson. After over an hour of negotiating, they would not come within $1200 to the price we previously received from them online. So we left. Next day we went to the other Honda dealer that had quoted us and purchased the vehicle. After hearing of the TERRIBLE TREATMENT BY SILKO, they even went lower and cut another $100 off their price (making it $550 less than Silko). Some dealers are respectable, others are called SILKO...never again More

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