Kevin Rafala
Kevin Rafala at Lithia Honda in Medford

Kevin Rafala

Sales

Lithia Honda in Medford

4095 Crater Lake Hwy
Medford, OR 97504

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33 Reviews
not yet
rated

33 Reviews

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33 Reviews of Kevin Rafala

May 04, 2024

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Employee Rating

We visited the dealership without expecting to buy a car that day, and before we knew it we were driving home in a brand new car. Kevin made the whole process easy and pleasant More

by Earle and Vanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 06, 2024

Lithia Honda in Medford responded

Earle and Vanya, Congratulations on your new car! It's great to know that Kevin made your visit to Lithia Honda in Medford a pleasant and easy process. We hope you're enjoying the new car!

April 15, 2023

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Employee Rating

I am a repeat customer. These two are both excellent. Kevin in sales and Gavin in finance. More

by grover2hb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2023

Lithia Honda in Medford responded

Grover, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Sanders | General Sales Manager

December 18, 2022

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Everyone was friendly, informative and prompt. The process was seamless. This is my second car through them and they are always great to work with. More

by Mememay84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona, Mark Jacobs , Isai Espana

Dec 21, 2022

Lithia Honda in Medford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Sanders | General Sales Manager

February 13, 2022

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Employee Rating

Was very professional and warm and pleasing attitudes. Laughed together many times. Recommend to others. More

by nanaddo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona

Feb 16, 2022

Lithia Honda in Medford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chris Sanders | General Sales Manager

June 14, 2021

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Employee Rating

From the minute I spoke with your sales representative Kevin, I received nothing short of an AMAZING experience. Your sales team works together so well to serve the customers and everyone involved in the More

by JennyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona, Chris Sanders, Billy Day , Steve Allred

Jun 17, 2021

Lithia Honda in Medford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nathan Mould | General Sales Manager

March 23, 2021

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Employee Rating

My overall experience was wonderful! Jesus Valentin gave excellent customer service and walked me through each step the entire way before I made the decision to lease another Honda Civic. I liked that I was More

by Amy McConnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesus Valentin Duarte

Mar 26, 2021

Lithia Honda in Medford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nathan Mould | General Sales Manager

June 28, 2020

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Employee Rating

Kevin worked hard to get us exactly what we wanted. He listened to our wants and needs and we got our dream car! I will definitely recommend Lithia and especially Kevin to my friends and family. More

by cheriramirez123
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona

Jul 01, 2020

Lithia Honda in Medford responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Kevin was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Nathan Mould | General Sales Manager

April 29, 2020

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Their goal is to get you into a car that you want, I love that they don’t pressure you to buy whatever car. They take the time to really understand what you are looking for and give you options. always a ple More

by KarlaO
Recommend Dealer
Yes

Other Employees Tagged: Juan Arevalo

January 05, 2020

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Employee Rating

I am very impressed with service at Honda. I interacted with Kevin Rafala to lease Honda CR-V and he was very knowledgeable and thorough. More

by nsr1910
Recommend Dealer
Yes

October 18, 2019

Dealership Rating
Employee Rating

Easy and pressure free buying experience The crew at Lithia Honda of Medford listened to all of our wants and needs and helped us find the perfect vehicle for our family More

by Jl02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nate Mould, Brandon Perez

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