Kenneth Baumbach | Page 3

Salesman Ken was very helpful and I was able to purchase the outback I was looking for. Thanks again!! the outback I was looking for. Thanks again!! More

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Great service great sales staff they all work together like a fine tuned machine that compliments the Subaru name very positive experience like a fine tuned machine that compliments the Subaru name very positive experience More

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The Glanzmann team absolutely exceeded my expectations. I had spent months researching car prices, negotiating tactics, and how to approach different aspects of the buying process for months. Everything I wa had spent months researching car prices, negotiating tactics, and how to approach different aspects of the buying process for months. Everything I was worried about from that research was not an issue at Glanzmann. The hassle-free no negotiating policy resulted in what I believe was a fair price for the car, without the unpleasant back and forth. Liz Gross, my product specialist, was knowledge about the car I was interested in and quick to respond to my follow up emails. Finally, the 5 minutes it took to sign the paperwork in the F&I office without being upsold on packages I was going to say no to anyway was a breath of fresh air. I couldn't believe how quick it was! Glanzmann has streamlined the car buying process and should be the model for the industry. More

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In a world becoming more and more impersonal by the day, Ken gave hope that humanity is alive and well! He is very kind, caring and personable and we felt at ease with him immediately. Ken went out of his w Ken gave hope that humanity is alive and well! He is very kind, caring and personable and we felt at ease with him immediately. Ken went out of his way to personally contact/interact with us concerning any issues and/or questions that we were having during the purchase of our new 2021 Outback (awesome car!!) in a timely and concerned way. He also went above and beyond with his time to show us the Outback prior to and after the purchase. Lastly, his understanding of the sad goodbye of our traded-in car of 16 years was greatly appreciated. Ken is an exemplary Subaru employee, but even more importantly, a really wonderful person! We also were impressed with the friendliness and professionalism of Dana and Alex. Alex was extremely knowledgeable and helped us quickly and efficiently get through all of the necessary paperwork. Not an easy task! Thank you, guys. We are so happy with our new Outback! Sincerely, Ranjana and George More

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Just wanted to thank Ken and Warren for excellent customer service they were very professional and very knowledgeable with helping me purchase my 2020 Crosstrex. customer service they were very professional and very knowledgeable with helping me purchase my 2020 Crosstrex. More

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Ken Baumbach was so knowledgeable and patient with. He spent over an hour just going over all the functions in the car and then offered a followup to go over any later questions I might have. Thanks also spent over an hour just going over all the functions in the car and then offered a followup to go over any later questions I might have. Thanks also to Warren for an effortless paperwork session and making everything really clear. Special thanks to Jim Glanzmann and Mark Glanzmann for finding me a great replacement for my beloved 2003 Baja which finally died. Super experience. More

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Our salesperson, Ken , was friendly and knowledgeable, as well as the manager and the gentleman from the financial department. They made car buying a lot easier. I would definitely recommend this dealersh as well as the manager and the gentleman from the financial department. They made car buying a lot easier. I would definitely recommend this dealership. More

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My experience with Ken was awesome. He answered all of my questions and returned my calls and emails promptly. I have leased a Subaru for nearly 20 years thru another dealer. In my recent lease they bec my questions and returned my calls and emails promptly. I have leased a Subaru for nearly 20 years thru another dealer. In my recent lease they became very difficult to work with. Ken didn't know it at our initial meeting but I was on the fence about leasing another Subaru or going with Honda. His knowledge and expertise convinced me to continue with Subaru. Financing was Warren was simple and straightforward. Dana was also extremely helpful. Everyone we met was pleasant and helpful. More

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My sales experience with Ken was honestly a great car buying experience. He covered everything from top to bottom and more! It was very laid back, and comfortable inside the dealership. Keith kept the ha buying experience. He covered everything from top to bottom and more! It was very laid back, and comfortable inside the dealership. Keith kept the hand off very simple, and Warren helped explain all of the finances so I could feel at ease with the financing process and warranties. Not to mention all of the numbers made the pricing extremely workable for me. More

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Kenneth was so easy to work with. We never felt any pressure. Went in still undecided and left an hour later after having purchased a Forrester. pressure. Went in still undecided and left an hour later after having purchased a Forrester. More

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