Ken Krassner

GMC is okay After buying fords my entire life I decided to look for another brand because I wasn't sold on the idea of an aluminum body pick-up truck. I researche After buying fords my entire life I decided to look for another brand because I wasn't sold on the idea of an aluminum body pick-up truck. I researched GMC, Dodge, Toyota, Nissan and Chevy. I chose to purchase a GMC Sierra. I purchased it from my local dealer at the time (North Hillsborough county). I experienced many less than positive interactions with that dealership. Based to my experiences, I came to the conclusion that GMC has poor overall customer service. We recently moved after purchasing a home in Pinellas county (St. Petersburg). While taking my truck in for routine scheduled maintenance (to kill time) I chose to look at some newer SUV models. The sales people were very good, not pushy but quick with suggestions. I was offered both the Yukon and Yukon Denali to take for a few days in order to get a feel and gage the differences. When I returned to the service area to pick-up my truck they had cleaned it and checked something that I wasn't aware was even broken. We scheduled a time to drop the truck off for repair. I'm very happy with this dealership. Crown has me helped me believe in GMC again. More

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