Ken Ferrari | Page 5

Superb customer service, and excellent car buying experience! We worked with Mike, Client Advisor he was great and very personable. He successfully answered our questions via phone, email and of experience! We worked with Mike, Client Advisor he was great and very personable. He successfully answered our questions via phone, email and of course in person which helped to make for a painless purchase process. Additionally, Ken, Sales Manager stayed in touch, was flexible and engaged throughout the process. I must also acknowledge that Raul, Sales Manager and the General Manager John stepped up on Ken’s behalf on his day off, and I didn’t have to bring them up to speed. Also, during our research efforts and comparison shopping with five (5) in state and one (1) out-of-state dealerships), Schaumburg, Jaguar Land Rover Dealership offered the BEST PRICE, CUSTOMER SERVICE, BRAND KNOWLEDGE & EXPERTISE HANDS DOWN! So, if you’re in the market for a new vehicle, do yourself a favor and check in with Mike, who I’m sure will help to make your car buying experience flawless. Thank you, AJ & KL More

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Great experience Enjoyed my experience at Land Rover Schaumburg. Phil Grant is an all star, he was easy to deal with, attention to detail, follow up, patient, and jus Enjoyed my experience at Land Rover Schaumburg. Phil Grant is an all star, he was easy to deal with, attention to detail, follow up, patient, and just so pleasant to work with. Also Jody as the product specialist was amazing. No question she knows her stuff, and her patience and letting me ask a million questions was awesome. Highly recommend More

by Courtney Verified Customer Verified Customer

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Flexible and creative Knew where I was in the sales cycle and every level of the team acted to show me they wanted my business. Got stuck at the end and they worked to clos Knew where I was in the sales cycle and every level of the team acted to show me they wanted my business. Got stuck at the end and they worked to close the deal. More

by pbernardi4244 Verified Customer Verified Customer

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Professional service from start to finish. Team identified our needs and worked with us with courtesy and patience. This was our first time at Jaguar Land Rover in Schaumburg, and it will not be o identified our needs and worked with us with courtesy and patience. This was our first time at Jaguar Land Rover in Schaumburg, and it will not be our last. I would recommend to a friend for sure. More

by PETE L Verified Customer Verified Customer

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Great Purchase of a Land Rover Land Rover Schaumburg and MotorWerks overall is a very high quality, customer-focused organization. I would recommend Ken and Jon to anyone. Thank y Land Rover Schaumburg and MotorWerks overall is a very high quality, customer-focused organization. I would recommend Ken and Jon to anyone. Thank you for making my purchase of a Range Rover beyond excellent. I have only owned Porsche's and MB/AMG and have never had any experience with Land Rover -- which was terrific! Thank you again. More

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David Lecinski knows how to delight a repeat customer!! 1st time I entered into the new store to start my shopping experience as my MY 16 lease was soon to mature. Ken Ferrari made sure my wife and I felt 1st time I entered into the new store to start my shopping experience as my MY 16 lease was soon to mature. Ken Ferrari made sure my wife and I felt at home, as he explained the fine print of the "early turn in" offer. Seeing I had a comparison summary of RR vs Jag vs Lexus vs Cadillac in hand, Ken booked a consultation meeting to fit my calendar. I had the pleasure to work with David Lecinski through the sales process. He thoroughly explained all the features and benefits of the MY 20 RR Evoque , helped me through the decision making process and as expected ensured the complete activity was smooth , professional and enjoyable. A 5 minute phone call with David and Raul Tomsa brought closure, within 24 hrs. we had a deal. This was quintessential old school selling, a rare experience! Raul was a man of his word as the the financial paperwork session was quick and precise. Jodessia was phenomenal in my training meeting..My vehicle has more touchscreens and controls than the space shuttle. Her detailed walk through hand off activity was appreciated Take it from a happy repeat customer, these people under the stewardship of John Nelson can't be beat! More

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Range Rover Purchase Patrick was Unbelievable to do business with. He is very professional and easy to deal with. The whole sales team was great to deal with. Patrick was Unbelievable to do business with. He is very professional and easy to deal with. The whole sales team was great to deal with. More

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Amazing Car Purchase Experience Purchased a Used 2016 Range Rover Sport this weekend. The entire experience was top notch. From Patrick our Sales Rep providing white glove service Purchased a Used 2016 Range Rover Sport this weekend. The entire experience was top notch. From Patrick our Sales Rep providing white glove service and remaining with us through our decision process, to the entire Management staff who made sure our experience was amazing. Even the paper signing process with James in Finance was very efficient and pleasurable. Having purchased many vehicles in my lifetime, you can experience really bad or ok. Land Rover Hoffman Estates went above and beyond. I highly recommend working with this team if you are in the process of purchasing a vehicle! More

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Great experience I can't say enough about this group of gentlemen. They ensured I had a great experience from beginning to end. I highly recommend Patrick Lecinski. I can't say enough about this group of gentlemen. They ensured I had a great experience from beginning to end. I highly recommend Patrick Lecinski. He's great to work with, patient, and he goes above and beyond for you. I fully intend on many referrals, as well as my personal continued business in the future. Thanks to you all !! I love my F-Pace. More

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Great Buying Experience with Patrick Lecinski Patrick Lecinski is an amazing sales person that truly takes care of their client. I bought a Range Rover from Patrick from California - Despite b Patrick Lecinski is an amazing sales person that truly takes care of their client. I bought a Range Rover from Patrick from California - Despite being remote, the utmost care, dedication was given to me from start to finish. I highly recommend working with Patrick and team. David Lecinski, James Russo, Ken (Pre-Owned Sales Manager) are all a great team and their customer services priorities are apparent. For those car guys or gals out there, when I arrived, I was introduced to the lead mechanic who gave me the "what to look for" when buying a used Supercharged 2012 etc; He really took an un-biased to educate me on what potential pitfalls to observe. I even had shipping issues, and throughout, their Patience was superb. When I came in after purchasing the vehicle, the team even took care of me for a few scratches and blemishes as well. Great team, great service with exceptional patient respect. Don't shop anywhere else, these guys are wonderful. More

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