Kelvin Bratcher
Kelvin Bratcher at INFINITI of South Bay

Kelvin Bratcher | Page 3

Owner & Executive Manager

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

5.0
26 Reviews
5.0

26 Reviews

Write a Review

26 Reviews of Kelvin Bratcher

May 03, 2021

Dealership Rating
Employee Rating

Thank you for the kind service.But, When I first signed Thank you for the kind service. But, When I first signed the car and the service content was different, I was embarrassed. Because the owner has cha More

by CRBRTMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Carlos Robles , Wilson Chihuahua, Zach Maynard , Candice Roxas, Ever Villalobos

February 18, 2021

Dealership Rating
Employee Rating

My car was serviced for an oil change. A car wash was also provided. I had to wait for a while for completion but it was worth the wait. More

by SJYWIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Carlos Robles , Wilson Chihuahua, Zach Maynard , Candice Roxas, Ever Villalobos

Feb 19, 2021

INFINITI of South Bay responded

We are glad to hear you enjoyed your recent visit to our service department. At INFINITI of South Bay we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 08, 2021

Dealership Rating
Employee Rating

I am so pleased that I chose this dealership to purchase my new Infiniti vehicle and they’re very nice and private and it only took an hour great service pleasant people I will recommend More

by MARSHA.RED03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Larry Harris , Emad Hawatmeh

Feb 10, 2021

INFINITI of South Bay responded

We really appreciate your feedback, Marsha. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Haik Panosian INFINITI of South Bay Sales Manager

January 25, 2021

Dealership Rating
Employee Rating

Russ was fantastic. The car is a disappointment .I've been an Infiniti fan for many years. Still am I'm just surprised for a great looking car it's very noisy on the road More

by JJIRRINCLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kas Yeganeh, Larry Harris , Emad Hawatmeh, Andy Kim, Russell Roshandel

Jan 26, 2021

INFINITI of South Bay responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Haik Panosian INFINITI of South Bay Sales Manager

December 02, 2020

Dealership Rating
Employee Rating

The service was very poor I kept calling to speak to management and kept getting put on hold and then my call would hang up More

by anapleasant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edson Trujillo, Larry Harris, Carlos Robles , Wilson Chihuahua, Andy Kim, Zach Maynard , Candice Roxas, Ever Villalobos

Dec 03, 2020

INFINITI of South Bay responded

We are so very sorry that you experienced issues with our phone system. And, we are very grateful that you've reported this issue, as others are likely having the same experience. We will try to repeat and resolve. Thank you. Kelvin Bratcher Owner and General Manager INFINITI of South Bay

October 14, 2020

Dealership Rating
Employee Rating

I came to buy my new car at INFINITI of South Bay! I am happy to be a part of the INFINITI family! I will recommend INFINITI of South Bay to my friends and family! Thank you very much! Have a beautiful day More

by VERONICAGALIACHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Larry Harris , Russell Roshandel, Ever Villalobos

Nov 02, 2020

INFINITI of South Bay responded

Thank you so much for taking the time to share your kind words about your experience at Infiniti of South Bay! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Haik Panosian Infiniti of South Bay Sales Manager

3

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