Keith Lincoln
Keith Lincoln at Bristol Toyota

Keith Lincoln | Page 4

General Sales Manager

Bristol Toyota

2283 Grand Army Highway
Swansea, MA 02777

4.4
45 Reviews
4.4

45 Reviews

Write a Review

45 Reviews of Keith Lincoln

December 31, 2020

Dealership Rating
Employee Rating

I found the sale's and finance to be professional, friendly and honest - specifically Andy Espinola, Jim Lane and Keith Lincoln. My wife a d were pleased with the way we were treated and happy with t More

by phewett43
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Espinal, Jimmy Lane

December 22, 2020

Dealership Rating
Employee Rating

Great people /smooth process /The Dealer you want to buy from for New and Used. They make you feel like family.also great place to Service you new Toyota. More

by Bonfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 03, 2020

Dealership Rating
Employee Rating

Have leased many vehicles from Bristol Toyota and see no reason to change. STEVE (Axtell) has always been professional, friendly and accommodating, and has gone above and beyond. More

by joseph_dasilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steven Axtell, “Jimmy” in finance dept

September 20, 2020

Dealership Rating
Employee Rating

Great experience, easy to work with, upfront and honest...did I just say that about a car dealer? would definitely recommend and will shop here again. More

by jpetrarca2020-1@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lynda Ramsay, Alex Shtutin , Karissa Costa, Eric in Finance

August 25, 2020

Dealership Rating
Employee Rating

What more can a car buyer hope for. I will tell you....no pressure from the salespeople. Knowledgeable, helpful, answers questions easily and if he/she does not know the answer, they make the time and effort More

by audrarae11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paula Fragata

February 29, 2020

Dealership Rating
Employee Rating

I do not recommend Bristol Toyota to anyone looking to buy any type of car. They give the worst customer service experience to their customers and treat their customers with no respect at all. The cars th More

by Sandyshortie
Recommend Dealer
No

Other Employees Tagged: Sharon Jorde

September 05, 2019

Dealership Rating
Employee Rating

Amazing! Derek was the most amazing sales rep! He made purchasing my first ever new car a fun and smooth experience. Would recommend him to others time and tim More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Camerato, Jimmy lane

Oct 12, 2019

Bristol Toyota responded

It's nice to hear from satisfied customers such as yourself. Thank you for your patronage and your feedback.

August 20, 2019

Dealership Rating
Employee Rating

Great service great deal very satisfied Bristol Toyota make leasing a car a n enjoyable experience great personal and good advice on what to cover on the length of lease , overall I would re More

by Gmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hills, Kerry Parkos, Finance personal we’re great to deal with

June 04, 2019

Dealership Rating
Employee Rating

Great Sales & Finance team I purchase My vehicle From Milton Sican , he treated us with respect & got us a great deal on our new vehicle. What great service & friendly Staff! More

by coqui3388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Lotero, Christopher Perreault , Mike Hills, Milton Sican

October 22, 2018

Dealership Rating
Employee Rating

Terrible place Probably the worst service I have ever gotten and they sold me a lemon. They sold me a used Honda CRV 2012. I drove it for a week and all the oil leak More

by Dannyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mike Hills, Milton

Oct 23, 2018

Bristol Toyota responded

Daniel, I am disappointed that you do not feel that we responded appropriately to your concerns. 1) When the Honda CR-V that you purchased had an unexpected failure of an oil line connection, we provided you a loaner vehicle at no charge and repaired the defect under warranty at no charge to you. 2) Since you were concerned about the long-term reliability of the CR-V we offered to refund 100% of your purchase price or exchange the Honda for another vehicle that you preferred. You originally decided to take advantage of our offer to exchange it. We offered to exchange your CR-V for a newer, more expensive Toyota at no cost to you. 3) The next day you changed your mind and requested that we refund your money in full. We again agreed to refund your purchase price in full including the cost of floor mats that you had purchased at Walmart. We even filed for the sales tax abatement for you to facilitate obtaining a refund of the Massachusetts sales tax. 4) We gave you a check for the full amount of your purchase including fees and the cost of the floor mats. While you had to wait 4-5 days for the State of Massachusetts to release the Honda title and for you to receive it in the mail, there was no hold up on our part in providing you a full refund. In closing, please accept our apologies for any inconvenience. We hope that you ultimately find a vehicle that you like and provides reliable transportation. Mike Hills General Manager

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