Katie Burgess
Katie Burgess at Rudy Luther Toyota

Katie Burgess

Sales Manager

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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140 Reviews
not yet
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140 Reviews

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140 Reviews of Katie Burgess

March 07, 2024

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I get all of my vehicles from this dealership. The best people around, hands down. More

by DC-T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

Rudy Luther Toyota responded

We sincerely appreciate you taking the time to provide us with your feedback. It is truly gratifying to hear that our efforts have resonated well with you. Please rest assured that your comments are received with the utmost gratitude.

August 13, 2023

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We are glad we decided to visit Rudy Luther Toyota located in Wayzata. Our sale person Tony Zemke went above and beyond for us to get this Toyota Tacoma pick up truck. I will recommend my family and More

by yangmaynou1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zemke, Pete Delgreco

Aug 17, 2023

Rudy Luther Toyota responded

Ran & Abby - thank you so very much for choosing Rudy Luther Toyota and for the glowing review about Tony, Katie, and Pete. We will be sure to forward this to all of them too. Also, we LOVE your photo of you with your new ride!! Congratulations and thank you again for coming to see us. We appreciate you and hope to see you again in the future.

July 31, 2023

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Employee Rating

It was incredibly difficult to purchase the car we wanted. At one point Ron lied to us telling us he would release the car we had been waiting months for to the public because he had made a mistake on More

by oohuston
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Miranda Guptill, Ron McAllister

Aug 04, 2023

Rudy Luther Toyota responded

Hi there! Thank you very much for providing us with your honest feedback. While we are disappointed to learn of your initial experiences, we are grateful to have had the opportunity to further assist you. Please know that your feedback is greatly appreciated, and we’ve already taken steps to ensure that our staff is better educated on this issue. If you need anything in the future, please let us know. Thank you!

Aug 04, 2023

oohuston responded

Thank you for the response! As a reminder to those reading the reviews Rudy Luther was wonderful, it was the agent we initially worked with that we had considerable issues with.

July 20, 2022

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Ryan & Katie the FM manager did an awesome job at making it a smooth transaction for me! I would highly recommend them, I've bought my last 3 cars from Rudy Luther's in Golden Valley over the years, and wou More

by tabbijones
Recommend Dealer
Yes

Other Employees Tagged: Ryan "Loups" Louprasong

Jul 21, 2022

Rudy Luther Toyota responded

Hi tabbijones! Thank you for being such a great customer over the years. We value you and appreciate you coming back to see us. Have a great day!

April 06, 2022

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The sales manager made sure that I was well taken care of and listened to my complaints and spent a lot of time with me on trading in a car that I wasn’t happy with and had only purchased on December 29 2021 More

by Hdbergeson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Mohanna , David Bickel

Apr 07, 2022

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, and that we were able to help get you into the right vehicle. Our customer's happiness is top priority and we are glad to know that Katie and the rest of our team were able to find a great solution. Reach out to us if there's anything else you need!

March 14, 2022

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Our experience at the dealership was a very good one. Our sales person Joseline was very patient with our family, and gave us time to think throughout the whole process of buying a new car. It was very h More

by ssgonzales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Rudy Luther Toyota responded

This is so great to hear - thank you so much! It sounds like you had a great visit with Joseline and we're thrilled that she was able to help get you into the perfect car. Take care. :)

March 02, 2022

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Nick made both the buying and selling process as easy as can be! He was very friendly, knowledgeable, and you could tell that he really wanted the best for me as a customer. More

by britnihemmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rosett, Nick Li

Mar 03, 2022

Rudy Luther Toyota responded

Thank you, Britni! Your kind words mean a lot to us, and we are thrilled to hear about your experience with Nick and our staff being so easy - exactly how it should be. :) Congratulations on your purchase and we hope to see you again for your first oil change. Take care.

February 20, 2022

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Amazing experience with such a friendly and helpful team members. Came in happy and left extremely excited. More

by pkeokay1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miranda Guptill, Dan Thai , Adam Peterson

Feb 23, 2022

Rudy Luther Toyota responded

We are so glad you enjoyed your experience with us! Thank you for your business - we are excited for you too and know you will absolutely love your vehicle. :)

December 16, 2021

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Employee Rating

Scott Smith is a great salesman. He was great to work with though the entire process. He is a very friendly person and knowledgeable about the car i bought. Also, the woman who helped with the financi More

by Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Dec 17, 2021

Rudy Luther Toyota responded

Thank you, Ann. We will be sure to pass along your kind words to both Scott and Katie and want to congratulate you on your purchase. Thanks for coming to RLT!

December 11, 2021

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I appreciate that the Rudy Luther Toyota dealership is conveniently located and close to me. More

by kimberlytreadwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Dec 17, 2021

Rudy Luther Toyota responded

Thanks, Kimberly - we're always happy to help out a fellow neighbor! Have a great day. :)

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