Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 3

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

5.0
228 Reviews
5.0

228 Reviews

Write a Review

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

228 Reviews of Junior Avila

November 05, 2023

Dealership Rating
Employee Rating

I'm very happy about good service and also good customer service thank you for all. More

by KARENGABRI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

October 16, 2023

Dealership Rating
Employee Rating

Services are reliable,the service department are neat and prompt and it is not difficult to get an appointment. More

by LXLAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 29, 2023

Dealership Rating
Employee Rating

Great customer service. Thankful for the advice that’s provided by Armen and Paul. Always taking care of my vehicle and I when I come in for service. Definitely recommend co More

by AVILARUDY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 25, 2023

Dealership Rating
Employee Rating

I was very touched by the amount of diligence, determination expertise, care, timely updates, consideration, and transparency that Armen and his team put into replacing and rebuilding the transmis More

by Norell Leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 17, 2023

Dealership Rating
Employee Rating

First time here and it was nice. I was there a little longer than expected but overall the waiting area was comfortable. The staff were nice. I’ll be going back. More

by JUSTGINN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 11, 2023

Dealership Rating
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ECERYTHING WAS PERFECT. THE EMPLOYEES VERY COURTIOUS AND PUNCTUAL.THE ENVIRONMENT VERY FREINDLY AND PROFFESSIONAL More

by shawnm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 10, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. I would highly recommend this dealership. I drive from out of town because I trust this dealership. More

by OYADEGAR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

August 23, 2023

Dealership Rating
Employee Rating

They are friendly, helpful and informative. I only bring my car to them for servicing. More

by Debbie Takami
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 03, 2023

Universal Mitsubishi responded

You need no one else when you have Paul and his staff. Thnak you for your patronage and we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

Dealership Rating
Employee Rating

They're ok. Just need little bit improvement on communication, because i left my car the 1st day expecting at least a message text that it will not be work on un More

by Rm
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 26, 2023

Universal Mitsubishi responded

Hi Rm.... thank you for pointing out our oversight. Often it's the little things that create the greatest bother. Be assured we'll make every effort to earn your 5 star review on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 14, 2023

Dealership Rating
Employee Rating

Great customer service. Courteous, friendly professional and attentive. Definitely would recommend.this dealership to others. More

by RICHHARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Aug 26, 2023

Universal Mitsubishi responded

Thank you Mr. Haro... Thank you for sharing your experience. Thank you for choosing Universal Mitsubishi and its amazing Service staff. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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