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Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo | Page 2

Finance Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.7
127 Reviews
4.7

127 Reviews

Write a Review

127 Reviews of Juan Crespo

January 04, 2024

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Excellent Excellent and very friendly staff Will recommend to friends And will buy from them again ?? More

by GENERALMERCHANDISECORP
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Jan 04, 2024

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you with your new vehicle and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 03, 2024

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The overall experience at universal Nissan was amazing! They were straightforward and upfront with everything. Good news and bad news they were honest so that was a plus. More

by mtouby007
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Jan 03, 2024

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with Juan and our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 02, 2024

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He was pleasant professional and polite. When my car was ready he texted me. Knowledgable More

by pennachic79
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Jan 02, 2024

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 24, 2023

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They had us there until late saying things that were not completely true just convincing us to take out a new loan and to just stop paying our trade. Behavior that's not only unethical but also unprofession More

by NALTON2066
Recommend Dealer
No

Other Employees Tagged: Juan Crespo

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Dec 26, 2023

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava@universalnissan.com

December 23, 2023

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Excellent service from the beginning to the end, everyone was very friendly. Excellent team Very satisfied with the service and I recommended to anyone More

by yomari2215
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 26, 2023

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 16, 2023

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Juan Crespo was excellent. Very helpful and knowledgeable. Helped me find the right car for me. Very easy to deal with. Straight forward not pushy More

by Stellytutor
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 17, 2023

Universal Nissan responded

Thank you so much for your kind words for Juan, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 16, 2023

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The staff was courteous and made feel comfortable as soon as I walked in. I had a situation at another dealership and they took over and made feel at ease immediately. From Reception to financing and deliver More

by LPAUL72
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 17, 2023

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that Juan had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 16, 2023

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Once they got me to sign, they stopped caring about me as a Customer...! I'm very sad to say ?? More

by Kissimmeejeffery1234
Recommend Dealer
No

Other Employees Tagged: Juan Crespo

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Dec 18, 2023

Universal Nissan responded

Jeffrey, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava@universalnissan.com

December 09, 2023

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Very pleasant I didn't feel the heavy pressure to buy anything. I felt the choice was mine More

by BERNFERST
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 10, 2023

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 05, 2023

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It was great It was the best experience I have ever had at a dealership More

by TATYANNAPOLLARD2011
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Dec 05, 2023

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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