Josh Alvarado
Josh Alvarado at Van Nuys Chrysler Dodge Jeep Ram

Josh Alvarado | Page 33

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

4.0
344 Reviews
4.0

344 Reviews

Write a Review

344 Reviews of Josh Alvarado

November 17, 2020

Dealership Rating
Employee Rating

I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire More

by berlin.flores
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: JOhnny Briseno, Jason Farhat, David Flores, Mario Garcia, Shayan Ghelichkani, Omar Hernandez, Sia Raissian, Rene Robles, Reza Shahriar

Nov 24, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that your vehicle didn't come with a spare tire. All used vehicles come with all accessories as we receive them. If your vehicle was new, we'd like to learn more about your experience to see how we can help. Please reach out to a member of our team, Mike, directly at 562-234-6488 Regards, Russell Westbrook CDJR

November 15, 2020

Dealership Rating
Employee Rating

Great deal on a 2020 ram 2500 they are will to work with no matter how the terms are for your purchase they will advise you with multiple options More

by A.BELSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2020

Dealership Rating
Employee Rating

Ugg. I don't even want to talk about it. It's too much to type. From lies to features not being on the car to being charged for things i didn't want....list goes on. Don't do it More

by CORTINAHOWARD
Customer Service
Friendliness
Price
Recommend Dealer
No

September 29, 2020

Dealership Rating
Employee Rating

The worst dealership on the planet. Took six hours to complete a lease deal and over three months to close it out. Zero respect for customers safety during pandemic, extremely rude and non cooperative. D More

by DOLPHTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Flores, Vikas Mehandroo

Oct 05, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, You visited us to complete a lease buyout, and claimed you were not responsible for any extra fees on your lease due to the buyout. While we strive to to provide a smooth and timely service, these circumstances can prolong the process. Regards, Russell Westbrook CDJR

Oct 05, 2020

DOLPHTAYLOR responded

This is not true. I came to buyout the vehicle for cash which they did not like due to making no money, so they kept loading the price. Therefore I told them to keep the car and send the relevant lease close out paperwork as I refused to spend another minute in their virus incubating facility. They still have not closed out the lease 5 months from when the car was returned. Note they did not deny the other Statements including health and safety risks to customers

September 29, 2020

Dealership Rating
Employee Rating

After two week of buying the car I got a letter that my contract has been canceled so I guess they didn’t do a good job More

by JAIRPEREZ95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 01, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear the contract was canceled by the financial institution. We are not involved with this decision. A number of factors including final credit approval or income verification can affect whether the deal passes final approval. Please reach out to a member of our team, Mike, directly at 562-234-6488 when you find the time. Regards,

Oct 01, 2020

JAIRPEREZ95 responded

I went to the dealership and they told me that everything was fine with my contract

September 28, 2020

Dealership Rating
Employee Rating

Nice service everybody was so friendly and helpful thanks to that I get my first car and I'm so happy whit it that's More

by AltaYoshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOhnny Briseno, Jason Farhat, David Flores, Mario Garcia, Shayan Ghelichkani, Rene Robles, Nate Saab, Oscar Sanchez, Reza Shahriar

September 24, 2020

Dealership Rating
Employee Rating

I liked this dealership! I order my 2021 Jeep Wrangler through them and I had an amazing experience. They kept me posted about my card status and My Jeep came exactly like how I order it. Thank you guys More

by Nasim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vikas Mehandroo

September 17, 2020

Dealership Rating
Employee Rating

Was a pleasure, both our Salesman Josh, and Finance "guy", Mickel were super friendly and efficient. We came in for a used car, and left with a used car, AND a new car!! More

by michaelsiouxsan
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickel Sophoclis

August 21, 2020

Dealership Rating
Employee Rating

Extremely horrible service. Take your hard earned money and shop somewhere else that won’t take advantage of you. They are not straight forward and will take every last bit from you if you’re not fully awa More

by Donotshopatvannuysrussellwestbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shadi Abdelhadi, JOhnny Briseno, Jason Farhat, Alex Klaumenzer, John Mejia, Rene Robles, Reza Shahriar

Aug 28, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide a smooth and professional experience. We do not take advantage of anyone. Throughout the process, we communicate pricing details. We encourage all customers to ask questions if they're unsure of any of the details. We're always happy to answer them as we want our customers to be happy with the deal. Please reach out to us to discuss this further. Regards, Russell Westbrook CDJR

August 04, 2020

Dealership Rating
Employee Rating

Great service and very nice people I talked with and gave me a really great deal and found me the car that I wanted every thing was perfect More

by rayshelle32
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan , Alex Klaumenzer

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