Jose S | Page 22

2014 Malibu I purchased a 2014 Malibu from Jose Salas. He went above and beyond to get my wife and myself approved for the car. We needed to get into a new car du I purchased a 2014 Malibu from Jose Salas. He went above and beyond to get my wife and myself approved for the car. We needed to get into a new car due to trouble with my current one and having a baby on the way. The Malibu was the second car to be bought from the dealer and my wife was so impressed with how we were treated she is looking at Suvs now. Thanks again for everything! More

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Stopped in to look at vehicles after visiting the Chicago Auto Show. Wasn't really planning on purchasing. Jose showed us around so we could compare different options. I asked them to give me a ballpark o Auto Show. Wasn't really planning on purchasing. Jose showed us around so we could compare different options. I asked them to give me a ballpark on my trade while we were browsing. To our surprise, they came back with a very fair offer. We decided to go ahead and purchase, but ordered to get exactly the options we wanted. Chris helped us with the order and gave recommendations on options to consider and avoid. Several weeks later the vehicle arrived and we couldn't be happier with the experience. The trade was fair, the price on the new vehicle was a non-issue (I used a GM discount so there was no negotiation), but the thing we're most pleased with is the people. Not once was I pressured. They didn't care if I purchased then or in the future. After the sale, I was offered protection plans and extended warranties, but a simple "not interested" and they moved on (unlike every other vehicle I've bought). We've only had the vehicle for 24 hours so it's too early to have an opinion, but I hope working with the Service Department is similar to my experience with the Sales team (I have no reason to believe that it won't be). More

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I went on line looking for a particular new vehicle at a certain price with certain specs that I needed. The car I was looking for was at Bill Kay, so I went on line and did all the research about the deal certain price with certain specs that I needed. The car I was looking for was at Bill Kay, so I went on line and did all the research about the dealership before I sent an inquiry about the car,and saw so many positive reviews about them I was a little skeptical about that (so many positive and very very few negative) from a dealership. Anyone who deals with customer service knows it's hard to please everyone, but I sent an inquiry on the vehicle anyway. No more than 5 mins. later my salesman Jose called and we talked about my the car and set up an appointment to check out the car in person. We got to the dealership and pleasantly found all of the reviews to be true great car at a very good price, excellent customer service (you're actually treated like part of the family) and thats from anyone of the staff you talk to not just your salesman. The only complaint I can honestly say was the overall process took longer than I expected (having bought several cars from different dealers in the past) but I was so impressed that when the time comes they will be my destination for my next new car. More

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When in and already knew which car I wanted. So filled out the paperwork i had to and got approved pretty quick. Thank you very much for making my purchase as easy as possible. out the paperwork i had to and got approved pretty quick. Thank you very much for making my purchase as easy as possible. More

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Had a great experience will the staff at Bill Kay Chevrolet. They were very helpful and mindful of my needs and wants. The price of the vehicle was comparable to those in the area, We weren't hassled Chevrolet. They were very helpful and mindful of my needs and wants. The price of the vehicle was comparable to those in the area, We weren't hassled or pressured they took time to make sure we were happy with our decision.. Very respectable dealership. More

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Everyone was very friendly. I was able to walk out with the car I wanted and I am very happy with my purchase. Thank you and the popcorn was also good. the car I wanted and I am very happy with my purchase. Thank you and the popcorn was also good. More

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