Jose "Fernando" Saavedra
Jose "Fernando" Saavedra at Toyota of Downtown L.A.

Jose "Fernando" Saavedra | Page 2

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Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Jose "Fernando" Saavedra

July 25, 2023

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Employee Rating

This place is a machine! So impressed with how they managed a huge line of cars to be serviced More

by Lisa.callahan88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Pelayo

Jul 27, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out, Lisa! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 24, 2023

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The dealership is clean and has plenty of space to sit and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I es More

by djankat
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Recommend Dealer
Yes

Other Employees Tagged: Jimmie Saucedo

Jul 25, 2023

Toyota of Downtown L.A. responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Toyota of Downtown L.A. again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 24, 2023

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Gary was very helpful in going through every service my car required, taking his time & making sure I understood everything & answered any questions I had. More

by jennifer garcia
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Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida

Jul 25, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Jennifer! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 23, 2023

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This dealership is sketchy on the sales side, but on the service, it's been great. I've been coming here since 2019, and I’ve never encountered an issue with service until recently. For whatever reason, my More

by Andres
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Recommend Dealer
No
Jul 24, 2023

Toyota of Downtown L.A. responded

Hi Andres, thank you for reaching out, and we appreciate your business! We will share your concerns with our leadership team to ensure a proper investigation and resolution. Please let me know if you would like me to connect you with someone on the sales side in order to discuss any of your other concerns. Thank you, Chris Cokonis

July 18, 2023

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Buen servicio y muy amables, puntuales en tiempo se servicio y el trabajo fue bien hecho More

by Mynor Rojas
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Recommend Dealer
Yes
Jul 20, 2023

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, The Toyota of Downtown LA Team

July 15, 2023

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Employee Rating

The service here was really bad, my appointment was early in the morning 6:20, and they checked in my car at 7:15am after checked in a lot of cars before mine (and they came after me), they offered me the pa More

by Monica
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Toni Hernandez, Jessie Wong

Jul 18, 2023

Toyota of Downtown L.A. responded

Monica, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 07, 2023

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Erick Cordova great customer service I really recommended to my friends and family members All staff are excellent too. More

by oliveraquino
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Recommend Dealer
Yes

Other Employees Tagged: Leonel Maldonado , Erick Cordova

Jul 11, 2023

Toyota of Downtown L.A. responded

We cannot thank you enough, Oliver, for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Toyota of Downtown LA Team

June 24, 2023

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Erik was awesome and felt genuine customers interaction. However the 3.5 wait with an appointment was too long compared to other dealerships I have got serviced for oil change More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erick Cordova

Jun 28, 2023

Toyota of Downtown L.A. responded

Chris, I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 19, 2023

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I took my Toyota RAV4 for maintenance and Abraham was very nice, helpful and communicative. I always prefer taking my car to this dealer because everyone treats you well and they are all super friendly! More

by Sanchezmary2716
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Recommend Dealer
Yes

Other Employees Tagged: Abraham Alvarado

Jun 21, 2023

Toyota of Downtown L.A. responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 04, 2023

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Employee Rating

I was very satisfied with my experience on 6/3/23. Gary was very nice and very helpful. He went over the services my car needed that day. He was very knowledgeable. I know Saturdays are the busy days More

by egalvarez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida

Jun 06, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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