John Yee
John Yee at Herb Chambers Lexus of Hingham

John Yee | Page 2

Certified Lexus Technician

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

4.9
29 Reviews
4.9

29 Reviews

Write a Review

29 Reviews of John Yee

June 12, 2023

Dealership Rating
Employee Rating

good service group-Lexus Enform does not work well however. Very frustrating. Lexus Enform runs 3G while new iphones run 5G to start. The app itself is not intuitive and clumsy. This is my 4th Lexus! More

by john_focused7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Seekins, Kevin Chan

Jun 13, 2023

Herb Chambers Lexus of Hingham responded

We appreciate your honest feedback and loyalty to the Lexus brand and we thank you for commending our service team here at Herb Chambers Lexus of Hingham. It's disappointing to hear that you are frustrated with the Enform's performance, however, as we want our customers to feel completely satisfied with our products. I would be glad to speak with you about this further to see what I can do to help, so please feel free to reach out. Thanks again, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

May 24, 2023

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Employee Rating

Talisa did a great job of checking me in, explaining the process, and going over the details of the multi point inspection which was conducted. The information provided was very helpful to me. More

by Jww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talisa - five star!

May 24, 2023

Herb Chambers Lexus of Hingham responded

We're pleased to hear such positive feedback about Talisa and the multi-point inspection process at Herb Chambers Lexus of Hingham! Thank you for choosing our dealership and for taking the time to leave a review. We hope to see you again soon for any future service needs.

February 17, 2023

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Employee Rating

In and out quickly. Tom was great to work with and summarized nicely. Would definitely have given a full 5 stars, but technician forgot to remove a sticker I asked about More

by Janetondorf
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty

Feb 20, 2023

Herb Chambers Lexus of Hingham responded

Jane, thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. With regard to the rest of your review, I would be happy to speak with you to see what more we can do to help fix things. If you are willing, please feel free to reach out. Best, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 21, 2023

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Thomas was awesome! Got me in and out for my oil change. Amazing customer service. More

by Melany Helena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Herb Chambers Lexus of Hingham responded

Thomas and the team are thrilled to see your glowing review, Melany! Thank you for supporting Herb Chambers Lexus of Hingham and we will see you next time!

September 28, 2022

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Employee Rating

I had an appointment at 9:30 a. m. They took my car right away and were finished 15 minutes earlier than promised. The service man went over everything, and the cost was what rhey q More

by Lexus Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 28, 2022

Herb Chambers Lexus of Hingham responded

Thank you for your review! We're glad that the Herb Chambers Lexus of Hingham team took excellent care of you. We appreciate your business and kind words, see you next time!

July 18, 2022

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Employee Rating

They Always do a great job. I highly recommend Herb Chambers Lexus in Hingham. They are the pros More

by Rcameron2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Herb Chambers Lexus of Hingham responded

Your continued confidence in the Herb Chambers Lexus of Hingham team means a lot to us. Thanks so much for your five stars!

June 15, 2022

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Employee Rating

The Service at Herb Chambers Lexus of Hingham was outstanding! Jared Cohen, my service advisor took great care of me and is a credit to the Organization! More

by Hauser125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Jon Seekins , Jared Cohen

Jun 16, 2022

Herb Chambers Lexus of Hingham responded

Thank you for the amazing review. We appreciate your trust in us to take care of your vehicle and provide the top-notch service you deserve. --Herb Chambers Lexus of Hingham Team

May 21, 2022

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Employee Rating

Excellent service, support and attention to detail. Always a pleasurable experience. Jared never tries to upswell service which is appreciated. More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jared Cohen

May 23, 2022

Herb Chambers Lexus of Hingham responded

Jared and the team are humbled by your glowing review, Gil. Thank you so much for supporting Herb Chambers Lexus of Hingham and we'll see you next time!

March 21, 2022

Dealership Rating
Employee Rating

When I arrived, I was immediately approached and checked in. My service advisor, Jonathan Seekin reviewed my needs. I set up my appointment to “wait”. Jonathan provided excellent customer service. John Y More

by Cmlewando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Seekins

Mar 21, 2022

Herb Chambers Lexus of Hingham responded

It's wonderful to hear that you received attentive and thorough care from Jonathan and John! It's our pleasure to go above and beyond to take care of your service needs at Herb Chambers Lexus of Hingham. We thank you for your input on our car wash and will certainly keep this in mind moving forward. We couldn't be more grateful to have loyal customers like you at our dealership, and we look forward to our next chance to work together! Thanks, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

February 07, 2022

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Employee Rating

The service provided was just as stated. The appointment was on time. The staff were friendly, and professional. They took time to listen and answer questions to my satisfaction. More

by Lorraine’sLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Chan

Feb 07, 2022

Herb Chambers Lexus of Hingham responded

This review is gratifying to receive! Thank you for choosing Herb Chambers Lexus of Hingham for your service needs, and for going out of your way to share your feedback. We hope to see you again!

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