John Rohde
John Rohde at Duval Ford

John Rohde | Page 2

Service Advisor

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of John Rohde

August 28, 2023

Dealership Rating
Employee Rating

I’ve been a walk-in customer twice with this vehicle and Zach has got me taken care of in incredible time. Everyone seems to be very personable and happy to help. Thank you More

by d-paris
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach

Aug 28, 2023

Duval Ford responded

Duval Ford respects your time. Thank you d-paris for sharing your 5 star experience with us.

August 20, 2023

Dealership Rating
Employee Rating

I've noticed a lot of improvement at Duval lately. Justin Loque did a great job for me. I'll ask for him on my next visit. More

by naturekev
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Loque

Aug 21, 2023

Duval Ford responded

Duval Ford appreciates your 5 star compliment for Justin and our continuing efforts to improve our services Naturekev.

July 02, 2023

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I was a Saturday morning walk-in and I received fast, friendly, and professional service without incident. Duval Ford service department is on of the best I have experienced especially when it comes to c More

by ToniaLWilliams22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I think it was Joseph, maybe Jeff

Jul 05, 2023

Duval Ford responded

Duval Ford appreciates your 5 star feedback Tonia. It's always great to hear when our service time is on schedule and providing the best customer service.

June 28, 2023

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Arlington area take a little extra time to come here instead of COGGIN because they really treat you like a person and I've been to Coggin and unless your there for a oil change your appointment means n More

by mustang2009
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Miller

June 22, 2023

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Top notch Quick lane service department. Service advisor Andy explained everything involved with my 150,000 mile maintenance. The courtesy ride wasavailable as soon as I checked in. Andy con More

by dave110743
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Andy Toelken

Jun 27, 2023

Duval Ford responded

The Duval Service First promise offers a complimentary multi-point inspection with every visit so the customer stays informed on the current and future health of your vehicle. Thanks dave110743 for providing Duval Ford with the 5 stars.

June 14, 2023

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Best service in Jacksonville Florida by far these guys go above and beyond to make sure that you are completely satisfied More

by Woody
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Tackett, Patti Ulsch , Richard Jordan

Jun 16, 2023

Duval Ford responded

100% Customer Satisfaction is our goal. Duval Ford appreciates your 5 star feedback for our entire service department.

June 10, 2023

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Everyone is always friendly and my service is always wonderful! I appreciate that they keep my service within the time frame they say my service will be completed. More

by nola-jones
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Recommend Dealer
Yes
Jun 13, 2023

Duval Ford responded

We follow our Duval Service First commitment with great customer service and time management Nola-Jones. Duval Ford appreciates your 5 star review.

June 08, 2023

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Been using Duval for many years. Sheila and the whole staff have always been great. More

by richard
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Recommend Dealer
Yes
Jun 13, 2023

Duval Ford responded

Thank you Richard for sharing your 5 star review with Sheila and the entire Duval Ford service team.

April 23, 2023

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Employee Rating

Always treat me great. Service Manager Sheila is the best! Mr. Rhode is excellent also! More

by C Brannan
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Recommend Dealer
Yes

Other Employees Tagged: Service Manager Sheila McFarland

Apr 24, 2023

Duval Ford responded

Thanks C Brannon for the 5 star review recognizing Sheila, John and the entire service department of Duval Ford. The Duval Service First promise aims for the best customer service in North Florida.

April 10, 2023

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Employee Rating

The valet service was awesome, great service as I am very busy and have trouble finding time to get my car to the dealership. More

by PMARKIEWICZ
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2023

Duval Ford responded

Thanks PMARKIEWICZ for sharing your 5 star experience with the Duval Ford pick-up and delivery option. We want to make all your car needs as easy a possible.

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