John Nelson
John Nelson at Jaguar Land Rover Schaumburg

John Nelson | Page 3

General Manager

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

4.4
136 Reviews
4.4

136 Reviews

Write a Review

Dealership Experience

12 yrs, 9 mos

136 Reviews of John Nelson

October 10, 2022

Dealership Rating
Employee Rating

Jaqueline was good until communication fell apart after the car arrived. The finance manager was lazy. There should be no reason why it would take him several days to draft a cash sale. Even after I ask to More

by wkhazem
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Luis Guizar , Jacqueline Easley

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

Jun 24, 2023

wkhazem responded

Very good prompt response. It has been almost a year and this is the first time I hear from anyone beside Jacqueline. I bought 200k vehicle and you guys acted like who cars. Definitely no customer service. You should always treat customers right. In this market it does not matter you will sell your inventory but if you are on this for the long Haul, what would you do when the market flip with bunch of inventory and unhappy customers.

September 27, 2022

Dealership Rating
Employee Rating

Jacqueline was professional and helpful, highly recommend her! i will ask for her next time. Jerry More

by jerry82
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Guizar , Jacqueline Easley

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

September 23, 2022

Dealership Rating
Employee Rating

This team was easy to work with and provided a great deal with great inventory. More

by WMBLACK7662
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kaminski

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

September 15, 2022

Dealership Rating
Employee Rating

Mike was amazing, one of the friendliest people we have had to deal with when purchasing a vehicle. He made the numbers work and we are very happy with everyone at Land Rover Schaumburg! More

by salmanaminali
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Guizar , Mike Buedel

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

September 07, 2022

Dealership Rating
Employee Rating

They went out of their way to make the deal work. Going in to get the promised work done in a couple weeks. More

by chadcoe81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hunter Spitzer , Jacqueline Easley

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

August 26, 2022

Dealership Rating

Darren was very helpful, transparent, and a pleasure to work with. I felt comfortable dealing with him and he seemed to have my best interest in mind More

by akantamneni
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Little, Luis Guizar

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

August 24, 2022

Dealership Rating
Employee Rating

This is my third vehicle that I've purchased from Vonce and each experience has been an absolute pleasure. Vonce is incredibly knowledgeable of each of the Land Rover vehicles. I've given Vonce a run for More

by dduke0830
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Tomsa, Tom Palm , Vonce Isom

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 26, 2022

Dealership Rating
Employee Rating

Very professional and easy to communicate via text, call or internet. Tom Licata (salesman) was very informative and patient through the complete process. Thanks for the assistance More

by Dan Lamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Guizar, Tom Licata

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 24, 2022

Dealership Rating
Employee Rating

Saleman Ronnie is horrible in returning calls and does not answer questions. I purchased a vehicle online and he doesnt deserve any commission since he did nothing. I recieved the car today and driver sid More

by cinsalaco
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Raul Tomsa, Tom Palm , Ronnie Robles

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

July 21, 2022

Dealership Rating

Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 Great 👍 More

by Djdlangston3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Forsythe

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

Dealership Inventory (103 Vehicles)

used 2016 Land Rover Range Rover Sport car, priced at $26,129
2016 Land Rover Range Rover Sport
used
Montalcino Red exterior
Automatic
Four-wheel Drive
new 2024 Land Rover Discovery car, priced at $66,308
2024 Land Rover Discovery
new
Fuji White exterior
Automatic
Four-wheel Drive
used 2024 Land Rover Range Rover Sport car, priced at $219,000
2024 Land Rover Range Rover Sport
used
Obsidian Black In Gloss Finish exterior
Automatic
Four-wheel Drive
used 2020 Land Rover Discovery Sport car, priced at $23,700
2020 Land Rover Discovery Sport
used
Santorini Black exterior
Automatic
Four-wheel Drive
new 2024 Land Rover Range Rover Sport car, priced at $128,050
2024 Land Rover Range Rover Sport
new
Carpathian Grey exterior
Automatic
Four-wheel Drive
new 2024 Land Rover Discovery Sport car, priced at $54,488
2024 Land Rover Discovery Sport
new
Varesine Blue exterior
Automatic
Four-wheel Drive