John Daly | Page 25

Great experience! Extremely helpful Let me start out by saying that I cannot say enough about Dana. Johnathan Taylor was very easy to work with. He was able to answer all of my questions Let me start out by saying that I cannot say enough about Dana. Johnathan Taylor was very easy to work with. He was able to answer all of my questions about my new escape without hesitation. His professional manner and easy going personality made my experience stress free. I would highly reccomend him to all of my friends and family. Steve Riccardone was exceptional as well. Steve definately went above and beyond! I cannot forget about John Daly. John was also a pleasure to work with. Kudos to Dana for having exceptional customer service! I will definately be back. More

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OVercharged my credit card - admitted it - never refunded. They overcharged my credit card - admitted the mistake - claimed they refunded my card and never did.. At the time they actually produced a paper sho They overcharged my credit card - admitted the mistake - claimed they refunded my card and never did.. At the time they actually produced a paper showing they issued a credit - which they never really did. More

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Absolutely amazing! I had an absolutely amazing experience at dana ford. I was politely welcomed by 2 sales reps who were eager to help me and had an absolute pleasure do I had an absolutely amazing experience at dana ford. I was politely welcomed by 2 sales reps who were eager to help me and had an absolute pleasure doing so. I felt as if they really wanted what was best for me and I felt I was getting better service than any other car dealership on the island. From test driving the car to work out a price that was right for me and even the registration and plates turned out to be extremely smooth. I got in and got out with a big smile on my face. Will gladly recommend Dana ford to all my family and friends. More

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Great !! Thank tou for a good experience, I'm very happy with my overall outcome, also very happy with the help of the salesman John Daly, and made it clear th Thank tou for a good experience, I'm very happy with my overall outcome, also very happy with the help of the salesman John Daly, and made it clear that if I needed his help with anything or any questions that I can feel free to contact him. Thank you Regards Shehadin Marke More

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STAY AWAY I really don't know where to start... First I went to DANA to get a pre-owned Ford E-250. I got a 2014 with only 14,000 miles on it. It broke down in I really don't know where to start... First I went to DANA to get a pre-owned Ford E-250. I got a 2014 with only 14,000 miles on it. It broke down in the middle of Manhattan the very next day, we had to get towing to take it back to dealership, however towing company was trying to make me pay for towing even though i had extended warranty!!! The car was towed by certified towing company not to the dealership as it was supposed to be but to a parking lot overnight!!!!!(4pm it was picked up). Not only the back of the car was scratched by them but nobody wanted to pay for fixing it!!!! It only got worse from there. We owned the car for 3 months it was in the service for 29 days!!!!!!!! Finally when we took it to the service the last time we got rental and DANA was supposed to pay for it but they never called that our ford is ready and they cursed me when I asked if the roof they were supposed to paint was done!!!!???? Jeff( service guy) claimed they need separate authorization and I need to return the rental and wait a WEEK to get authorization for roof paint!!!!!!( roof paint was a screwed up job by DANA Before we got the car,After first car wash paint came off). I told them my car is staying in the service until everything is done and they will be paying for my rental until i get my car back. It appeared I was left with $750 bill by rental place!!!!!!!!!!!Why did i have extended warranty for? when finally I visited DANA with my lawyer they decided to trade in my car for a brand new ford transit! GREAT except my $10,000IS GONE right there. The car traded in was actually returned with no money back and I had to pay extra $10,000 as they told me it will go for paying off the bank percentage! xx!!!!!! It was supposed to be $3500 not $10,000!!!!!!!!! Also all i got returned was money from extended warranty!!!!! Seriously PLEASE BE CAREFUL WITH THOSE PEOPLE! JOHN DALEY AND JEFF ESPECIALLY! I AM CHANGING MY DEALERSHIP AND SERVICE! THEY DON'T DO ANYTHING RIGHT AND THEY ARE BEING RUDE AND CURSE LADIES(MY WIFE) ON THE PHONE WHEN SHE TRIED TO CALM DOWN THE SITUATION. BE ADVISED! More

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great experience! Came in to lease a car and had a great experience! Quick, courteous and overall pleasant experience. Would definitely use Dana again & recommend Joh Came in to lease a car and had a great experience! Quick, courteous and overall pleasant experience. Would definitely use Dana again & recommend John Daly! More

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J&JGale We have been dealing with Dana Ford and salesman John Daly for the past few years. It is a pleasure to deal with John who is a professional, knowledg We have been dealing with Dana Ford and salesman John Daly for the past few years. It is a pleasure to deal with John who is a professional, knowledgeable salesman. Makes leasing a car a pleasurable experience!!!!! More

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