John Chaber | Page 2

I had a great experience at Brewster Subaru this is my 5th Subaru great team of sales people great delivery of car when it was ready, looking forward to my next car. 5th Subaru great team of sales people great delivery of car when it was ready, looking forward to my next car. More

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My experience at Brewster Subaru was fantastic. Everyone from sales to service were all kind and respectful of my wants and needs in a car. I would absolutely recommend them to anyone in search of Everyone from sales to service were all kind and respectful of my wants and needs in a car. I would absolutely recommend them to anyone in search of a car. Working with Andre Reid was great! Andre and Rich Johnson walked me through the whole process. Thank you for all your help, Ruth Malloy More

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Can't say enough about this service department. We purchased a used Subaru from them in March, and as much as we tried to learn everything about the condition of the car, we never turned on the ai We purchased a used Subaru from them in March, and as much as we tried to learn everything about the condition of the car, we never turned on the air conditioner. Now that the warm weather has started, we found that the A/C did not blow cold. We took it in hoping the A/C just needed a charge, but turns out the compressor was bad and needed replacing. Despite being nearly three months since we bought the car, they agreed to replace it free of charge. I have had nothing but great experiences with this dealer, from my salesperson Roy to everyone I have dealt with in the service department. They "do what they say they are going to do", which is rare in this business. More

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Four (4) Subarus.That's how many cars I've bought from Four (4) Subarus. That's how many cars I've bought from here, and had serviced here. Sales & Service are unparalleled. Anthony in Sales, and Danny Four (4) Subarus. That's how many cars I've bought from here, and had serviced here. Sales & Service are unparalleled. Anthony in Sales, and Danny in Service = stellar. More

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Well it’s been a year since I got my car from Roy and Rich at Brewster Subaru and I have no regrets I’m just happy with the car I thank those guys and their colleagues Rich at Brewster Subaru and I have no regrets I’m just happy with the car I thank those guys and their colleagues More

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Great service from Brewster Subaru at every step of our purchase process! Time was an issue because we had to replace a vehicle lost to an accident. Robyn and Rich helped us drive away with and excellent p purchase process! Time was an issue because we had to replace a vehicle lost to an accident. Robyn and Rich helped us drive away with and excellent pre-owned vehicle in record time. More

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Everyone has been responsive to my requests; patient with repeated questions and efficient with administrative issues. I purchased my leased Crosstrek without any problems.The dealership has been professiona repeated questions and efficient with administrative issues. I purchased my leased Crosstrek without any problems.The dealership has been professionally run and welcoming every time I’ve visited. More

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Great dealership and very easygoing people! Really appreciate the hospitality and the approach they take when getting a new car or receiving service. I will most definitely continue getting my lease f appreciate the hospitality and the approach they take when getting a new car or receiving service. I will most definitely continue getting my lease from this dealership. More

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I was driving my 2013 cross trek one Sunday afternoon the last week in September 2020 when the oil/engine light came on, followed soon by many of the dashboard lights- and it was making a bad noise and the last week in September 2020 when the oil/engine light came on, followed soon by many of the dashboard lights- and it was making a bad noise and sputtering! I happened to be 1/4 mile from the Brewster Subaru dealership, so I called in a panic- a complete panic. A man answered the phone and told me to come right in. I drove up, and was met at the door by a man rolling up his sleeves and asking me to pop the hood. I had no idea who he was. He spent 20 minutes checking this and that; he put a quart of oil in and gave me an extra quart to have, just in case. Did I say it was a Sunday afternoon?! He told me to bring the car in the following day to be checked out- that he didn’t know what was wrong with the car, but made it clear I needed to have it worked on. When I asked what I owed for his time and the oil, thinking he must have been one of the mechanics, he said , No charge. He didn’t like the idea of someone on the road in a panic like I had been. He also said if it was his mother/sister/daughter on the road, he would hope someone would help them too. It turns out, this was Nelson, the general manager of the dealership. He was so kind, and so helpful. I traded in my 2013 cross trek at Brewster Subaru the next week for a beautiful 2018 cross trek, and will never buy a car anywhere else! From the manager to the sales team to the financial department to the service team- i was treated with kindness and respect; I felt confident (and so relieved!!!) in all my dealings and will recommend them to anyone and everyone! Thank you Brewster Subaru!! More

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Kristen Hetzer, was a pleasure to do business with. I did most of my communication with Kristen via email. Anytime that I had a question I would get a response back within fifteen minutes. Including after I most of my communication with Kristen via email. Anytime that I had a question I would get a response back within fifteen minutes. Including after I purchased the vehicle. I had zero issues, everything that was promised was delivered. Absolutely no drama!!! More

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