John Chaber
John Chaber at Brewster Subaru

John Chaber | Page 2

Service Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

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41 Reviews

I was born and raised in Danbury. I have been married to my lovely wife Amy for over 22 years and we currently live in Brookfield with our son. When not at work, I enjoy traveling, working out and playing basketball with my son. We also love to try new restaurants and enjoy eating various international cuisines. Shortly after graduating from Western CT State University in 2003, I began my career in the car business. Today, I am a certified Subaru Service Manager and pride myself in treating each and every customer as if they were a member of my family.

Dealership Experience

11 yrs, 4 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

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rated

41 Reviews

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41 Reviews of John Chaber

March 27, 2023

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Employee Rating

I have been using this dealer since 2000. It has changed owners since then but the service has gotten better over the years. We just acquired our 4th Subaru from them. No high pressure sales. More

by sjgallo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Danny Gomes , Anthony Pilla

Mar 29, 2023

Brewster Subaru responded

Thank you for trusting the Brewster Subaru team with your loyal business! We appreciate your continued support over the years and hope you enjoy your newest vehicle. Please don't hesitate to reach out the next time we can be of service!

January 30, 2023

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Employee Rating

Deceptive up selling by the service dept. I was told my brakes were in need of immediate attention , 1mm left in the rear and 2mm in the front. Yes they sent 2 pics but after seeing my ac More

by Donna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2023

Brewster Subaru responded

Hello Donna, I appreciate you taking my call and having a nice conversation with me. I have a great crew here and I am thankful for that. I know we make mistakes, but we own them. We learn from them. It's important to realize when we make mistakes and it's just as important on how we handle them. I hope you give us a chance to make it up to you and restore your trust in us. Thanks again for taking my call. My best, Nelson De Melo General Manager Brewster Subaru 845-278-8300

Feb 06, 2023

Donna responded

UPDATE: I believe these reviews are important (positive and negative) and I want to be fair. Nelson Demelo (General Manager) and I spoke and we both agree on what we feel happened. The conversation ended on a positive note for the dealership but the jury is out on the service dept as I’m not sure yet.

November 21, 2022

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This is our 9th Subaru within our family. Obviously, we are more than satisfied. Mitch, our agent is excellent. Always there, always professional and of course has a great sense of humor More

by heatherfitz56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2022

Brewster Subaru responded

Thank you for being a loyal member of the Brewster Subaru family, Heather! It means the world to us to hear that your visit with us was so enjoyable! We hope that you continue to enjoy your new vehicle and appreciate you leaving Mitch and the team this awesome review! We look forward to seeing you again!

August 30, 2022

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Employee Rating

I had a great experience at Brewster Subaru this is my 5th Subaru great team of sales people great delivery of car when it was ready, looking forward to my next car. More

by flaco1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2022

Brewster Subaru responded

It means so much to hear that our team has provided consistent care to you all these years! We value you as a customer and look forward to seeing you at your next visit! Thank you! - Brewster Subaru

June 23, 2022

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My experience at Brewster Subaru was fantastic. Everyone from sales to service were all kind and respectful of my wants and needs in a car. I would absolutely recommend them to anyone in search of More

by ramc2462
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Brewster Subaru responded

Thank you for the kind review, Ruth! We're so glad Andre & Rich had the opportunity to assist you with your recent purchase and we'll be sure to share this wonderful feedback with them. Thanks for choosing Brewster Subaru and please don't hesitate to reach out if there's anything else we can do for you!

May 26, 2022

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Employee Rating

Can't say enough about this service department. We purchased a used Subaru from them in March, and as much as we tried to learn everything about the condition of the car, we never turned on the ai More

by B from NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Brewster Subaru responded

Thank you for your wonderful review, we appreciate hearing your positive feedback. We're happy to hear how the crew and Roy have been able to help you during your various experiences here at Brewster Subaru, and we hope to be able to continue and service you for years to come.

October 29, 2021

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Employee Rating

Four (4) Subarus.That's how many cars I've bought from Four (4) Subarus. That's how many cars I've bought from here, and had serviced here. Sales & Service are unparalleled. Anthony in Sales, and Danny More

by mdb2112
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nelson DeMelo, Rich Johnson, Danny Gomes, Kristen Hetzer , Zachary Johnson, Anthony Pilla

Nov 01, 2021

Brewster Subaru responded

Thank you for your loyal business! We're truly honored to have you as a Brewster Subaru customer and look forward to your next visit with us!

September 15, 2021

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Employee Rating

Well it’s been a year since I got my car from Roy and Rich at Brewster Subaru and I have no regrets I’m just happy with the car I thank those guys and their colleagues More

by bru871
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Brewster Subaru responded

Thank you for choosing Brewster Subaru! We appreciate your 1-year update!

June 20, 2021

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Employee Rating

Great service from Brewster Subaru at every step of our purchase process! Time was an issue because we had to replace a vehicle lost to an accident. Robyn and Rich helped us drive away with and excellent p More

by patriceny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Robyn Rey

Jun 22, 2021

Brewster Subaru responded

We're so happy Robyn, Rich, and our team could help you every step of the way! Congratulations on your pre-owned vehicle, thanks for choosing Brewster Subaru!

June 03, 2021

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Employee Rating

Everyone has been responsive to my requests; patient with repeated questions and efficient with administrative issues. I purchased my leased Crosstrek without any problems.The dealership has been professiona More

by drjudyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Danny Gomes , Zachary Johnson, Robyn Rey

Jun 04, 2021

Brewster Subaru responded

We are so happy to hear this, Judy! Thank you so much for your very kind review. We hope that you are loving your Crosstrek!

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