Joe Jimenez
Joe Jimenez at SIERRA CHEVROLET OF MONROVIA

Joe Jimenez | Page 2

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

5.0
121 Reviews
5.0

121 Reviews

Write a Review

121 Reviews of Joe Jimenez

April 06, 2024

Dealership Rating
Employee Rating

I didn’t really see the point of it, and I thought it would be nice if my car was vacuumed after. But the customer service was good. More

by GILDA.DAVIDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Hernandez

Apr 08, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sierra Chevrolet Team

April 01, 2024

Dealership Rating
Employee Rating

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Dealership Rating
Employee Rating

Went for a regular first service and I was in and out within 70 minutes. More

by jaren112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of name

Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words, Jaren. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 26, 2024

Dealership Rating
Employee Rating

The employees are always nice. I am always kept up to date about the status of my car. I appreciate the immediate text messages. More

by LADYKWILLIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Mar 28, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Sierra Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Sierra Chevrolet Team

March 25, 2024

Dealership Rating
Employee Rating

Awesome customer service! !! I always leave sierra with a smile knowing that the service was great!!! More

by rlpierce1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sierra Chevrolet Team

March 24, 2024

Dealership Rating
Employee Rating

Good service. No pressure to do unnecessary work. I will trust them to do future repairs. More

by ROYMIX483
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review, Roy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

March 24, 2024

Dealership Rating
Employee Rating

Fast and courteous service. Car is done when promised. Text me when service is complete and followed up with another text to ensure I was happy with service. More

by TORTELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 22, 2024

Dealership Rating
Employee Rating

Thank you very much Joe and Cecilia and service department staff taking care of my Chevy blazer. You guy's did a very good job! I'm fully satisfied.highly recommended shierra of Monrovia.👏 More

by zenlyn1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for your kind words! We appreciate our team here at Sierra Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Sierra Chevrolet Team

March 22, 2024

Dealership Rating
Employee Rating

Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

March 17, 2024

Dealership Rating
Employee Rating

Sierra has consistently provided me and my family with customer service that is better than the average dealer. Jeremy and Joe (J&J) are a "one-two punch" that delivers the service that I need every time. More

by HOWARDPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cesena

Mar 20, 2024

SIERRA CHEVROLET OF MONROVIA responded

Hello Howard, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Sierra Chevrolet Team

2
...

Dealership Inventory (266 Vehicles)

new 2024 Chevrolet Silverado 1500 car, priced at $46,845
2024 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2024 Chevrolet Silverado 2500 car, priced at $67,880
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 Chevrolet Suburban car, priced at $83,520
2024 Chevrolet Suburban
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 Chevrolet Tahoe car, priced at $59,490
2024 Chevrolet Tahoe
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2024 Chevrolet Traverse car, priced at $54,050
2024 Chevrolet Traverse
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Chevrolet Silverado 2500 car, priced at $66,605
2024 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive