Jim Madsen | Page 5

12 month check was performed in less than an hour. Service Advisor Al was friendly and explained everything. Explained what to expect at 15 month. Clean waiting are was performed in less than an hour. Service Advisor Al was friendly and explained everything. Explained what to expect at 15 month. Clean waiting area. More

by meenmom159 Verified Customer Verified Customer

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Great service! I drive every time from Illinois for my servise! They are great! Im with them more than 5 years and never been unhappy! Thank you! I drive every time from Illinois for my servise! They are great! Im with them more than 5 years and never been unhappy! Thank you! More

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The best service around. I drive from Chicago for my service . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great More

by D Fox Verified Customer Verified Customer

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Outstanding customer service! Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite and accomodating. A special thanks to Alan and Matt for taking care of things today! More

by ROXANNEH2011 Verified Customer Verified Customer

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Pleasant buying experience with some bargaining My salesman John was pretty straightforward and very pleasant to work with. I had to stand my ground on a few points with the sales manager but, all i My salesman John was pretty straightforward and very pleasant to work with. I had to stand my ground on a few points with the sales manager but, all in all, a positive win- win experience. More

by Baw123 Verified Customer Verified Customer

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Smoothest car dealership experience EVER! I had been shopping around for a new car and had it narrowed down to two choices. I went with the 2018 Forester and my experience was AMAZING!! Jim Ma I had been shopping around for a new car and had it narrowed down to two choices. I went with the 2018 Forester and my experience was AMAZING!! Jim Madsen handled the whole transaction effortlessly and smoothly. He treated me like a friend more than a customer and I really felt like I was a priority. He had everything set and ready in less than 30 minutes. For the financing I dealt with Derek and then John. They were straight forward and genuinely nice guys. They explained everything in detail and there were no hidden surprises. In all my years of owning cars I have never had such a truly relaxing and enjoyable car buying experience. If I could give them 10 stars I would!! More

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this time very frustrated!! Engine issues, 4 eye-sight! after my routine oil change and tire rotation, I had nothing but issues,, engine light came on Friday morning, 4eyesight system didn't work, called t after my routine oil change and tire rotation, I had nothing but issues,, engine light came on Friday morning, 4eyesight system didn't work, called told me to check a few things, all ok, check engine light was on all weekend but care running good. On Monday I took it in for a check up everything started to work, they told me that I have to pay $140 for a more detail inspections to see why this happen, this is ridiculous! this morning, 4eye-system not working again, radios didn't work, system flashing back and forth, when I got to work all seems ok. there is a glitch in the electronic system, for sure, something happen when I had my oil change. This is so frustrating for me, Subaru supposed to be one of the best and at 38,000 miles I'm having these issues!! Making me think twice about getting another one in 2 years. More

by patricia.madsen Verified Customer Verified Customer

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Awesome Great buying experience. I highly recommend Jim Madsen to anyone interested in buying a car. I just love my new Subaru Impreza and Jim went above an Great buying experience. I highly recommend Jim Madsen to anyone interested in buying a car. I just love my new Subaru Impreza and Jim went above and beyond!! More

by linmary56 Verified Customer Verified Customer

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Shopping experience We recently bought a new Legacy 2.5i Limited from Kenosha Subaru through Jim and Derek. This has to be the best experience we have ever had. Pleasant, We recently bought a new Legacy 2.5i Limited from Kenosha Subaru through Jim and Derek. This has to be the best experience we have ever had. Pleasant, jovial, and patient do not even begin to describe these two gentlemen. Although we knew what we were looking for in a Subaru, Jim just reassured us that we were making the right choice. Derek has got to be the BEST finance guy anywhere. I usually HATE this part of the process with the pushing additional products and warranties but that was not the case. I honestly didn’t want to leave his office. I would HIGHLY recommend this dealership and working with Jim and Derek again!! More

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