76 Reviews of Jessica Carbaugh
March 27, 2024
I love the car - the dealership not so much! Kevin was good - but the person I saw first should never deal with the public . Kevin was good - but the person I saw first should never deal with the public . More
Other Employees Tagged: Joe Gruen, Ian Wyre, Kevin Commissiong, Kris Devaney
January 26, 2023
Kris was amazing. I wish I was staying in town so I could use him for service if needed! I wish I was staying in town so I could use him for service if needed! More
Other Employees Tagged: Kris Devaney
December 30, 2022
Kevin at capital bmw is the best salesman I’ve ever dealt with very knowledgeable especially about all the cars they sale, very friendly and helpful even showed me some tricks on my iPhone definitely would r with very knowledgeable especially about all the cars they sale, very friendly and helpful even showed me some tricks on my iPhone definitely would recommend him and the staff at capital bmw , very happy with my M3 competition 😊 best car ever!!! Thanks again Kevin More
Other Employees Tagged: Joe Gruen, Ian Wyre, Kevin Commissiong, Kris Devaney
October 04, 2022
Excellent customer service. Jessica's service was smooth sailing...she is very knowledgeable and helpful. She is able to get you in, in a rental/loaner and out the door in a fla Jessica's service was smooth sailing...she is very knowledgeable and helpful. She is able to get you in, in a rental/loaner and out the door in a flash. Also, surprised to see my vehicle was washed and vacuum! Thank you for the great service. More
October 03, 2022
My BMW was sent to Capital BMW of Tallahassee for a service/warranty work. We had to call the dealership multiple times just to get a status check on our vehicle with NO call back. Finally we reached s service/warranty work. We had to call the dealership multiple times just to get a status check on our vehicle with NO call back. Finally we reached someone who had no idea why our car was there. We received a call today saying they fixed the problem and the car was ready. My wife arrives to pick up the vehicle and see’s our car about to be loaded on a car hauler BECAUSE someone from a rental company in Orlando sent the VIN # of our car to be picked up. AND CAPITAL BMW was just going to give it to them. SO How did the rental place in Orlando know OUR VIN number, HOW did they know OUR car was at the dealership and HOW did they know it was ready for pickup. BECAUSE someone at CAPITAL BMW is a Criminal and provided that information to an outside source to steal the car. PLEASE SHOP ELSEWHERE AND GET YOUR REPAIRS ELSEWHERE More
September 28, 2022
I did not buy my BMW from this dealer, but they took care of me like I did when I had an urgent service need for my vehicle while visiting Tallahassee. I am very appreciative of their friendliness and custo of me like I did when I had an urgent service need for my vehicle while visiting Tallahassee. I am very appreciative of their friendliness and customer-service focus and wouldn't hesitate to call on them again for service (or even to buy a new BMW from them). More
September 13, 2022
Jessica Carbaugh was fantastic. My X5 broke down in Tallahassee and Jess treated us kindly, arranged for a rental car and got mine repaired expeditiously. What a pleasant surprise My X5 broke down in Tallahassee and Jess treated us kindly, arranged for a rental car and got mine repaired expeditiously. What a pleasant surprise dealing with the stress of a breakdown. Capital BMW is lucky to have someone of this caliber. More