Jesse Aguinaga | Page 13

Wonderful experience My first time buying/leasing experience was very stress free. Jesse met all my expectations and really worked for me and my budget. Excellent experien My first time buying/leasing experience was very stress free. Jesse met all my expectations and really worked for me and my budget. Excellent experience More

Helpful 0

Report | Print

Great listeners! Jesse was excellent and really listened to what we were looking for! Also, extremely efficient, the fastest car buying experience I have ever had! Th Jesse was excellent and really listened to what we were looking for! Also, extremely efficient, the fastest car buying experience I have ever had! Thank you More

by happy new car owner Verified Customer Verified Customer

Helpful 0

Report | Print

Quick Service Quick fast friendly. Through with explanations of the inner workings of the car. Also did a good job showing the functions of the exterior of the car. Quick fast friendly. Through with explanations of the inner workings of the car. Also did a good job showing the functions of the exterior of the car. More

Helpful 0

Report | Print

Terrible They suggested a ton of services and failed to notice several easy things. I went in for a rotation and oil change. Nice enough greeting and clean fac They suggested a ton of services and failed to notice several easy things. I went in for a rotation and oil change. Nice enough greeting and clean facilities. Quick check in. Told them upfront I did not want anything but the oil change and rotation. Took 2 hours for that! I was the only car I saw come in during that time. They came out to suggest new tires, battery, air filter, etc approx $1000 of add ons. I had already told them I didn't need that. I got so frazzled by the high pressure sales tactic and the long wait that i forgot to ask about the wipers. Sure enough despite the though and exhaustive inspection the wipers were still shot. Probably a good thing because the consistent overpricing would have had me pay $100 dollars for them. Terrible. Never going to Racine Honda again. More

by ironduke05 Verified Customer Verified Customer

Helpful 0

Report | Print

Worst service ever. I wouldn’t even recommend it to an enem I bought the insurance on my car which is expensive and covers hardly anything. I had my car towed in and of course it wasn’t covered by the “insuran I bought the insurance on my car which is expensive and covers hardly anything. I had my car towed in and of course it wasn’t covered by the “insurance “ they sold me. The parts weren’t covered either and it s almost a full week and they don’t have the car repaired yet. Never ever will I buy a car or send it back there for repairs. Worst service ever!!!!! More

Helpful 1

Report | Print

Trade-In I worked with Jesse, Craig, and I believe his name is Matt. I personally would like to thank Jesse for being very patient with me and trying to get th I worked with Jesse, Craig, and I believe his name is Matt. I personally would like to thank Jesse for being very patient with me and trying to get the best possible deal I probably could get. Jesse in my personal opinion represents the company very well by being professional, friendly, very helpful, and stayed in contact with me for throughout the process. Craig and Matt did everything they could for me as well and I appreciate that very much! There were a few mix ups in between but I honestly can say I really enjoyed doing my business here and I would most definitely recommend anyone to feel very comfortable purchasing a vehicle here!! More

Helpful 1

Report | Print

Worked Out Well We are pleased with the dealership as a whole and our sales rep, Jesse, in particular. He was very accommodating, informative and polite. It was a f We are pleased with the dealership as a whole and our sales rep, Jesse, in particular. He was very accommodating, informative and polite. It was a freezing cold night, but he got multiple cars for us to view and drive, he even cleaned one for me when I asked about the seat condition. It was just a little dirt, not damaged. More

Helpful 0

Report | Print

Great Job Our salesman, Jesse did a great job in explaining and showing us all the different features the accord had to offer even before our test drive. He wa Our salesman, Jesse did a great job in explaining and showing us all the different features the accord had to offer even before our test drive. He was attentive and knowledgeable. He did a great job. Also, Amos was efficient & knowledgeable. They were both a real pleasure to do business with. More

by jimhpath Verified Customer Verified Customer

Helpful 0

Report | Print

The Best Experience! Jesse was a very big help with getting me a car! His goal was for me to leave with a car and that he did. Great price and I loveee my car Jesse was a very big help with getting me a car! His goal was for me to leave with a car and that he did. Great price and I loveee my car More

Helpful 0

Report | Print

Classic Bait and Switch My wife and I went in to the dealership to look at a 2015 CRV that we saw on their website. The sticker price was not the same price as advertised onl My wife and I went in to the dealership to look at a 2015 CRV that we saw on their website. The sticker price was not the same price as advertised online. Red flag. Also, the salesperson said it wasn't Honda Certified even though it clearly stated it online. He redacted his statements after pulling out his phone and then confirmed it was Honda certified. So maybe a honest mistake.We went in and have them confirm and price and look at banks. Mind you, my wife has near perfect credit and was going to put down payment of about 32% of the total cost of the vehicle. So, you'd think this would be a lay-up for any dealership, right? Nope. It took over an hour and half to just get someone in financials to call a bank or input the information into the computer. Again, this process takes, at tops, 15-20 minutes. More red flags. The sales person comes back with some outrageous APR that doesn't even match up with someone who has a near perfect credit score and great down payment. So they go back again and come back with another shot. As if they couldn't figure out what they were doing. The APR matches, finally, what our own bank would offer, but the payment is completely off. My wife asks to see the numbers (mind you, she asked, they didn't say anything about the inflation of the final number) because she had her own calculator out and it didn't match-up with theirs. Well, low and behold, there was an additional $1,600 for the Honda certification. Wait, um...no... This is some classic xxxxxxxx bait-and-switch technique used by car salespeople to get a few more bucks. And on top of that, during the nearly two hour wait for crummy number crunching, they tried to get my wife to sign a paper "that if we can get your car payment to 'x', you'll agree to purchase the vehicle". Really? How scummy. Avoid like the plague. More

Helpful 1

Report | Print