Jerry McDuffie | Page 6

Arrogant, Cocky and Simply Not Worth Your Time This is the most RECENT sales experience with Jerry McDuffie (unlike the praises posted recently however completely irrelevant as sales happened in 20 This is the most RECENT sales experience with Jerry McDuffie (unlike the praises posted recently however completely irrelevant as sales happened in 2002, etc...) There were three of us and this review describes how three people perceived Mr. McDuffie, hence in a way it is three reviews in one. It is possible that Jerry McDuffie started his career as a decent sales person (..hence the raving reviews of his performance from early 2000's..) however, our family recently (10/16/14) visited this dealer in Schaumburg looking for two (2) 2015 brand new cars, and after dealing with Mr. McDuffie for 10 minutes discussing just one of the cars, we simply decided to walk out of there. We were quite taken by his rude, arrogant and cocky behavior so much so that upon leaving we called the GM of that location. Needless to say, we neither will be buying our cars there or recommend that location to anyone. Mr. Duffie basically arrogantly questioned anything and everything we asked about, as arrogantly as you can only imagine, and than when we asked about the price negotiations he proceeded to telling us, (...actually laughing his answer in our faces..), that "this is a brand new car, what do you expect? I will not negotiate a dollar off the MSRP price with you!", among other things.. He attempted to make my sister feel completely worthless by asking her...."when was the last time you've driven in THAT kind of a car, huhh?" When we received a call back from one of the "managers" at that location (no, it was not the GM we left a voicemail for earlier), he assured me that Jerry is a "great guy" with raving reviews....reviews from 2002??? Anyway, don't waste your time or money on people who clearly do not appreciate customers....or your money. There is plenty of fish in the sea...do not fish there. More

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I have given this dealership an excellent rating due to I have given this dealership an excellent rating due to my experience with Schaumburg Toyota over the last ten years. I purchased my car from Schaumb I have given this dealership an excellent rating due to my experience with Schaumburg Toyota over the last ten years. I purchased my car from Schaumburg Toyota in 2002. The sales assoc, and service dept have been awesome. I am listened to, respected, and treated like a valued customer every time I visit the dealership. The product is reliable. The maintenance provide by the staff at Schaumburg Toyota is great. When I purchase my next car it will be thru this dealership. I'm constantly singing the praises of the staff at this dealership and always referring my friends because I know that customers will be treated fairly and given a good deal. Thank-you Jerry Mc Duffie for selling me my car, Brian Matuszewski in the service dept for helping me maintain my vehicle, JB and crew for doing the work on it when something goes wrong. Sincerely , Suzette Logan More

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I rarely write any reviews at all but Justin Tandoc and Jerry Mcduffie was awesome and Exceptional!!!!! Very Very Professional and I did not feel that I was being pressured on buying anything. Pleasant ind Jerry Mcduffie was awesome and Exceptional!!!!! Very Very Professional and I did not feel that I was being pressured on buying anything. Pleasant individuals and I would strongly recommend them if you are looking on buying a new vehicle from Toyota/Scion. They went above and beyond and identified exactly what I needed!!!! Very happy and excited for my new Scion Xb! Thank you! More

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Jerry McDuffie mad the sale of both my mother's car (2013 Toyota Camry) and my car (2012 Toyota Highlander Limitied) the BEST experience we could ever ask for in buying cars. Jerry was very fair, hone (2013 Toyota Camry) and my car (2012 Toyota Highlander Limitied) the BEST experience we could ever ask for in buying cars. Jerry was very fair, honest, and up front with us from the begining. He answered all or questions nad even followed up with us after our purchase. i have purchased 3 cars from Jerry and have other family members and friends see him for their purchases. KEEP up the GREAT work Jerr and God Bless! And our great experience does not end there after the purchase. Schaumburg Toyota service department is by far the best in the area. Brian Matuszewski is the best service manger I have ever dealt with in 30+ years. He goes out of his way to educated owners on what and why service is needed. He is professional , friendly, and honest. I trust only him with our vehilces to ensure our Toyotas are service properly. More

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Sale man was very experienced and entertaining. The finance manager got me through the process pretty fast (for a car dealer). I love my car! Also, I have used the service department several times and finance manager got me through the process pretty fast (for a car dealer). I love my car! Also, I have used the service department several times and have found it to be fast and courteous. More

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Ricky is a service personnel who listens to client issues rather than jumping to some conclusion and guiding the client to that conclusion. Ricky takes care of the car and the customer well. Jerry is t rather than jumping to some conclusion and guiding the client to that conclusion. Ricky takes care of the car and the customer well. Jerry is the guy who made our purchase experiance a good one for the reason he did try to sell what the client wanted rather than what he want to sell. Treated the people well in spite of his busy schedule. More

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Best car buying experience of my life. Sales reps were extremely knowledgeable on all vehicles we looked at. They answered all of our questions, and let us make our own decisions without pressuring us. extremely knowledgeable on all vehicles we looked at. They answered all of our questions, and let us make our own decisions without pressuring us. Finance had everything ready for us, an explained everything before asking for signature. Great experience overall! Thanks guys! More

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I purchased my Toyota in 2002, my sales person was Jerry McDuffie who got me a great deal, was very kind and entertaining.I consider him a friend to this day. When I obtain enough money to buy another car I McDuffie who got me a great deal, was very kind and entertaining.I consider him a friend to this day. When I obtain enough money to buy another car I will be right back at Shaumburg Toyota looking for Jerry. The maintaintance of my car is handled by Brian Matuszewski and JB.JB is the only person who has worked on my car since I purchased it and I have not had any xxxxxxThe customer service that has been extended to me by Brian and this company is awesome.I may not have the most expensive car coming into the service dept, but the guys treat me like a queen and have taken such good care of my car. Thank-you Toyota Shaumburg for the great people you have working there and the wonderful service you provide to your customers. Sincerly, Suzette Logan More

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