Jermaine Dyches

I took my car in for a recall, oil change and tire rotation. I have a 2023 Nissan rogue. I went out to get something to eat because I know they’re oil changes take forever and was told when I got back rotation. I have a 2023 Nissan rogue. I went out to get something to eat because I know they’re oil changes take forever and was told when I got back they couldn’t change the oil because the drain plug was over torqued and stripped. I had my last two oil changes done at Pep Boys because you’re in and out within an hour. I told him I’ll take the car back to Pep Boys for an oil change.Went to Pep Boys. They changed the oil with the same drain plug no issues no leaks no problem. How is this possible with certified mechanics? Read the other reviews and beware of this service department. More

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Conicelli Nissan Service Are Excellent ! The service team at Conicelli is Great! Every time when you just drive in, someone will immediately welcome you and arrange the service work for you. The service team at Conicelli is Great! Every time when you just drive in, someone will immediately welcome you and arrange the service work for you. The service team have been done wonderful job. They handled the job professionally and friendly. Every time before check out, they also detailed explain the results of "Complimentary Multi-Point Inspection", that is very helpful, so you will know your car current status. Last time when I was checking out after my car service had been done, I asked Bill Randalph some questions about my car alarm setting since this car alarm behaviors is different with other Nissan car. He was very nice and patient. Not only answered all my questions, but also spent more time to go to other cars to show car alarm settings. I had an excellent experience at Conicelli Nissan. Strongly recommend to others! More

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Service Experience - Consistent I have been a client of the service department for many years. Specifically, I have worked mostly with Mark Walters and have never had a bad experien I have been a client of the service department for many years. Specifically, I have worked mostly with Mark Walters and have never had a bad experience. While my comfort level is with Mark, there are times that he isn’t available and the other service staff members give me the same level of confidence....that is why I am recognizing the entire service team. Mechanics should also be recognized. The service has been consistent over the years and it is the primary reason for not searching elsewhere. More

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Integrity Warren Lewis one of the best in the business. He’s why In my opinion that I’ve stayed at Conicelli. The service department can be trusted that are goi Warren Lewis one of the best in the business. He’s why In my opinion that I’ve stayed at Conicelli. The service department can be trusted that are going to give you the best deal. What I like the most is that they check things that missed so the vehicle runs well. More

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All star service Been going here for years. This Conicelli service department is the reason to buy cars from here. Trustworthy honest service and quality performance. Been going here for years. This Conicelli service department is the reason to buy cars from here. Trustworthy honest service and quality performance. Repeatedly. The same ppl never changing their professionalism and commitment. Conicelli made a good decision with these personnel. More

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No quality control I purchased a vehicle for my mother from conecille nissan about three months ago and I will be taking the car in for the 4th time tomorrow morning f I purchased a vehicle for my mother from conecille nissan about three months ago and I will be taking the car in for the 4th time tomorrow morning for air conditioner issue. The first time, after waiting 3 hours, the service department told my mother they didnt have the part to fix the issue and that she should rent a car and go home. First of all, why would they sell a car that they didnt thoroughly check to make sure everything was functioning properly; secondly, why do they not have the part to fix their make and model; and lastly, why does she have to rent a car for their mistake? They ended up ordering the part and gave her a rental car on a later date. The second time I took the car in because the air conditioner was blowing hot air, Jermaine assured me that they checked the problem twice and they didnt find any issues. As I got on the highway, the less than cool air turn hot. And by the way, I noticed that the passenger air bag was off with someone sitting in the passenger seat. I will be taking the car in again on Monday. I actually chose this dealership to purchase the car out of all the other dealerships in the area because a so called friend is a salesman and thought he would have my back. Well, I can say that person is no longer a friend. I also had to correct the amount financed while in the finance office. The final number was inflated by a few hundred dollars. More

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12 years of service with conicelli Nissan I want to give a Special Thank You to Jermaine Dyches for giving his time and assistance with the repair of my BOTH cars.I have been a Nissan customer I want to give a Special Thank You to Jermaine Dyches for giving his time and assistance with the repair of my BOTH cars.I have been a Nissan customer for 13 years. I take my car to Conicelli for all repairs. Jermaine has been my main service person. He has gone out of his way to assure that my problem has been taken care of. I want them to know just how much I APPRECIATE and respect for him. I look forward to returning for additional repairs when needed. And I introduced my son to Jermaine too ,My son stated to driving now ,so In future Conicelli Nissan is going to be our main automobile needs/Repairs Read Less More

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Consistent, dependable and reliable! We have been leasing and buying our vehicles at Conicelli for over 15 years. From sales to service they have always been professional and reasonable. We have been leasing and buying our vehicles at Conicelli for over 15 years. From sales to service they have always been professional and reasonable. We love that they follow up to ensure we are completely satisfied with our purchase as well as when we bring the car in for regular maintenance. More

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100% OVERALL SERVICE FROM PURCHASING TO SERVICE I want to give a Special Thank You to Jermaine Dyches for giving his time and assistance with the repair of my car.I have been a Nissan customer for I want to give a Special Thank You to Jermaine Dyches for giving his time and assistance with the repair of my car.I have been a Nissan customer for several years. I take my car to Conicelli for all repairs. Jermaine has been my main service person. He has gone out of his way to assure that my problem has been taken care of. I must also give a special thank you to Tyrone Gibbson who is the mechanic who usually makes the repairs on my vehicle.He too has been informative and understanding concerning any work that my car has needed. Please note for the record that All of the service men at Conicelli have been kind, polite and professional. However, Jermaine, Steve and Tyrone have been AWESOME and I want them to know just how much I appreciate them. I look forward to returning for additional repairs when needed. More

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My Serivce Center I had written beofre and they continue to do an excellent job. I came in this time for an oil change and a 55,000 mile check up without an appointment I had written beofre and they continue to do an excellent job. I came in this time for an oil change and a 55,000 mile check up without an appointment. They did the service and I was off and running. They do excellent work and do not look to add stuff onto the bill. I really do appreciate their professionalism More

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