Jennifer D.
Jennifer D. at Seattle Jeep

Jennifer D. | Page 4

Finance Manager

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

5.0
34 Reviews
5.0

34 Reviews

Write a Review

34 Reviews of Jennifer D.

November 10, 2021

Dealership Rating
Employee Rating

I bought a RAM 1500 Rebel from this place. I just want to say I had a horrible experience purchasing the truck. They knew i wanted it but as soon as I said I would take it, they did all they could to get me More

by joshpark1337
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Quan Huynh, Aurelio Samano

Nov 12, 2021

Seattle Jeep responded

Hello Josh, We want to extend our sincerest of apologies that this review and what you’ve explained was the result of your visit with our dealership. Our goal is that our customers receive as much care as we would our own families, and we clearly failed to deliver that expectation to you. Our finance manager added .5% tax by accident during processing which we are sorry for, you should have received a refund for this already after working with our wonderful office staff. We’re also working with the DOL and your bank on your behalf to get this changed as quickly as possible, so please allow us time to have this completed. We’ve attempted to call you about this matter but unfortunately have been unable to do so. Please contact our General Manager, Thi, by phone at (206) 418-5068 or by email at tnguyen@chryslerhyundaiseattle.com. Our owner would also like the opportunity to further understand how we can improve, please contact Jim Walen at jimw@chryslerhyundaiseattle.com. Thank you for your honest feedback about your experience, during and after, visiting our dealership. If it wasn’t for customers like you showing us where we need to work on to better ourselves, we wouldn’t be here today. Sincerely, ~ CDJR of Seattle Management Team

October 16, 2021

Dealership Rating
Employee Rating

My experience with this dealership over the past 15 years has always been professional. Car check-ups and service are happily couteous and efficient. More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Walen, Daniel Adan *****

October 08, 2021

Dealership Rating
Employee Rating

This is the 3rd Jeep I bought from the dealership, Kristen and August made sure I was happy with my new jeep. I would highly recommend this dealership to my friends and family. More

by warren98056
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: August Lienweber , Ryan Walen, Kristen Kordal 5 Stars

September 03, 2021

Dealership Rating
Employee Rating

Once again the customer service at Seattle Jeep was unprecedented and beyond my expectations! I have been and remain a loyal customer and will most certainly be buying my next Jeep from them in the fut More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Fauconnier, Terry Hogan, August Lienweber , Austin Walen, Ryan Walen, Amy Walen

Sep 14, 2021

Seattle Jeep responded

Hi Mike, We greatly appreciate your kind words about our Sales, Finance and Management teams. It's our goal to deliver outstanding customer service to all of our guests and it sounds like we made the right impression. Thank you for giving us the many opportunities to be of service to you. Your positive review means a lot to us and we will share it with the team!

...
4

Dealership Inventory (736 Vehicles)

new 2024 Dodge Hornet car, priced at $35,830
2024 Dodge Hornet
new
Hot Tamale exterior
Automatic
All-wheel Drive
new 2024 Jeep Wrangler 4xe car, priced at $49,265
2024 Jeep Wrangler 4xe
new
Earl Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Grand Cherokee L car, priced at $32,675
2024 Jeep Grand Cherokee L
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler 4xe car, priced at $65,125
2024 Jeep Wrangler 4xe
new
Silver Zynith Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Dodge Hornet car, priced at $35,830
2024 Dodge Hornet
new
Hot Tamale exterior
Automatic
All-wheel Drive
new 2024 Jeep Grand Cherokee 4xe car, priced at $50,875
2024 Jeep Grand Cherokee 4xe
new
Rocky Mountain Pearlcoat exterior
Automatic
Four-wheel Drive