Jeff Sparks | Page 2
Assistant Service Manager
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
265 Reviews
Write a Review265 Reviews of Jeff Sparks
October 18, 2018
F350 Bed Cover and Accessory Installation The sales and service for my visit to Bozard Ford was top notch. It is always a great experience to work with Bozard Ford whether it be purchasing a The sales and service for my visit to Bozard Ford was top notch. It is always a great experience to work with Bozard Ford whether it be purchasing a new vehicle, routine maintenance or service work. More
Other Employees Tagged: Billy (BadBoyBil) Arndt , Doug Becker
October 17, 2018
Quick service Personnel very friendly and service oriented. Service satisfactorily completed in less than 30 minutes. Very pleased with the experience. Will of c Personnel very friendly and service oriented. Service satisfactorily completed in less than 30 minutes. Very pleased with the experience. Will of course continue to use this service. More
Other Employees Tagged: Mary Lata
October 13, 2018
Great service even without appointment One of my vehicles had a simple TSB recall repair that needed to be performed and I showed up without an appointment to have it done. The staff was ve One of my vehicles had a simple TSB recall repair that needed to be performed and I showed up without an appointment to have it done. The staff was very attentive as always, super friendly, and had me out of there in 90 minutes. Love Bozard Ford. More
Other Employees Tagged: Marcia Nelson
October 12, 2018
Awesome service as usual. Jeff is friggin amazing. Best ford dealership. I drive from jax for it. Jeff sparks is always great and goes above and beyond to take care of his customers. Best ford dealership. I drive from jax for it. Jeff sparks is always great and goes above and beyond to take care of his customers. More
October 04, 2018
professionals Jeff Sparks and Alex do their very best to make things as right as new and certainly have the interest of the customer at heart. I have had to come i Jeff Sparks and Alex do their very best to make things as right as new and certainly have the interest of the customer at heart. I have had to come in to this service center many times and have never been more enthusiastic about knowing the quality of service and dependability of work. I hope I never have to come back to the service center, but if I have to I will certainly know I will be teated like family. More
Other Employees Tagged: Alex Vecerkovic, Marcia Nelson , Nathan Dippy
October 03, 2018
Quick Fix They had my transmission fixed and out of my rental and back into my car within 3 days!! Even sent me text updates to keep me in the loop. They had my transmission fixed and out of my rental and back into my car within 3 days!! Even sent me text updates to keep me in the loop. More
October 03, 2018
Last two experiences at Bozard had very poor customer service. Octavia, customer service manager, never returned my phone call. My car info message said “engine fluids at Bozard had very poor customer service. Octavia, customer service manager, never returned my phone call. My car info message said “engine fluids low” needs service. When I arrived at service center, employee didn’t look up and when she did, she didn’t say anything. I said hello first. When I explained about the light, she asked what I would like to do. I asked her what I should do. She asked if I had checked the car. Then she asked if I wanted fluid added. I asked her if that was all it needed and she said probably not if it was low. I said I did want an appt so she called a number and hands me the phone. I had to start all over with name, etc . who then asked me the same questions if I had checked the car, etc. I scheduled an appt to have it checked because this problem was a recall which I had done earlier. I also asked for an oil change, check and rotate. I picked up the car and no window washer fluid. I had the same thing happen last time. The last time people were not friendly except the guy who is a greeter and tries to help without a lot of cooperation from the service people. That time one of the men at a front desk used the “f” word loud enough that I heard it. I used to think it was the best customer service. There used to be a very efficient person at the desk. I think his name was Alex, great example of customer service from my experiences. Also the English driver is very customer service oriented. But, I honestly came home and started looking for a different car to purchase soon. These two experiences were at the main service area not the quick lube More
Other Employees Tagged: Colby Clarke, Sonya Miller , I don’t know names of others
October 01, 2018
A/C noise As usual, the staff and mechanics at Bozard do not fail their customers. Great customer service and always timely completion of services. Only BOZARD As usual, the staff and mechanics at Bozard do not fail their customers. Great customer service and always timely completion of services. Only BOZARD services my vehicle. Thank you! More
Other Employees Tagged: Marcia Nelson
September 29, 2018
Great Service I have been coming to Bozard Ford for over 6 years , everyone is always wry helpful, Jeff Sparks is always been professional and gets the job done ! T I have been coming to Bozard Ford for over 6 years , everyone is always wry helpful, Jeff Sparks is always been professional and gets the job done ! Thank you Jeff More
Other Employees Tagged: Alex Vecerkovic, Kevin Chafe, Dawn McStine , Kevin Bressler, Jerilyn Sharp
September 29, 2018
Good service Excellent ! Start to finish. Great customer service. Clean restrooms. Water available. All around nice dealership. Have not purchased a vehicle there Excellent ! Start to finish. Great customer service. Clean restrooms. Water available. All around nice dealership. Have not purchased a vehicle there have only had service there but always a pleasant experience More
Other Employees Tagged: Alex Vecerkovic