Mark Christopher service department is excellent.
They are very thorough and get the job done in a timely manner. Every one you speak to they are very attentive.
They are very thorough and get the job done in a timely manner. Every one you speak to they are very attentive.
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by seviercella2002
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Avo and Rigo
May 10, 2024 -
Mark Christopher Auto Center responded
I am thrilled to hear about your positive experience with our service department at Mark Christopher Auto Center. I appreciate your kind words about our thorough and timely service, as well as our attentive team. I look forward to serving you again in the future.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The tv is loud and it’s only one hall.
I was forced to watch news for 3 hours and unable to focus on my work while waiting for the car.
I was forced to watch news for 3 hours and unable to focus on my work while waiting for the car.
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by bishopkyrillos
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your experience at Mark Christopher Auto Center. I appreciate your feedback regarding the TV volume in the waiting area. I strive to create a comfortable environment for all our customers and will address this issue promptly. Your satisfaction is our priority, and I hope to provide a better experience for you in the future. If you have any further concerns, please feel free to reach out to me directly. Thank you for choosing Mark Christopher Auto Center.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Thank you for all your help.
Jc you are amazing sales rep, I will recommend for sure .
Jc you are amazing sales rep, I will recommend for sure .
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by joannbonillas21
Verified Customer
Verified Customer
May 09, 2024 -
Mark Christopher Auto Center responded
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
We have a very ex inclusive/expensive Cadillac Black
wing, which is always garage and well taken care of. The car was towed in with a flat tire. The condition of the vehicle when we picked it up was com
wing, which is always garage and well taken care of. The car was towed in with a flat tire. The condition of the vehicle when we picked it up was completely unacceptable. It was beyond dirty from being left outside, and there was dust on the windshield Which was difficult to remove. I would expect that my vehicle would have been better taken care of by Cadillac, and it very least be returned to me in the condition it went in, which was spotless clean.
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by JEFF@AMTECSECURITY.COM
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2024 -
Mark Christopher Auto Center responded
We’d like to thank you for sharing details of your recent experience at our dealership, Jeff. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail and work towards a resolution.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Juan was great and kept in touch with me and resolved my
issue with my truck
issue with my truck
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by ERNIE2414
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2024 -
Mark Christopher Auto Center responded
Ernie, we appreciate your kind words about our team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Like taking my car there it is easy and convenient l like
the service I receive
the service I receive
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by BSALAS1
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2024 -
Mark Christopher Auto Center responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Mark Chris has always been the best.
They are reliable and honest and very quick
They are reliable and honest and very quick
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by JJWINANS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rigo Garcia
May 06, 2024 -
Mark Christopher Auto Center responded
It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
We broke down and had our 2001 Le Sabre towed to Mark
Christopher. It was delivered to Nobu in the Service department.
He had already ordered the enecessary part, and after the part arrived it was ready
Christopher. It was delivered to Nobu in the Service department.
He had already ordered the enecessary part, and after the part arrived it was ready the next morning, early. We didn’t have to worry about anything. Nobu took care of the car and us. Thank You Nobu.
Lori Ketchem
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by scholarjma
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cadillac Service Cashiers office
May 06, 2024 -
Mark Christopher Auto Center responded
Thank you for your kind words! Nobu is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
This dealership was very easy to work with.
Leslie communicated with me throughout the whole process. Thank you
Leslie communicated with me throughout the whole process. Thank you
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by STEVE.HUTCHINS73
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leslie in service 5 stars
Found broken parts and scratches in my car.
Reach out to service department with pictures
Reach out to service department with pictures
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by AMREAGLE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chelsea
Apr 30, 2024 -
Mark Christopher Auto Center responded
I would like to speak with you directly to better understand the circumstances you’ve described and attempt to reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
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