Jay Thomas
Jay Thomas at MotorWorld Toyota

Jay Thomas | Page 3

Certified Toyota Brand Manager

MotorWorld Toyota

150 Motorworld Dr
Wilkes-Barre, PA 18702

4.7
296 Reviews

Direct line: 570:820-6829

4.7

296 Reviews

Write a Review

Dealership Experience

17 yrs, 8 mos

Industry Experience

42 yrs, 1 mo

Languages Spoken

English English

296 Reviews of Jay Thomas

December 30, 2022

Dealership Rating
Employee Rating

Happy to have worked with Rob again - our second time working with him in the last few months. Always gave us his honest opinion and never tried to push us in any direction. Appreciate his kindness and p More

by Ryan.stem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Slovik

Jan 02, 2023

MotorWorld Toyota responded

Hi Ryan, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2022

Dealership Rating
Employee Rating

Toyota manager not friendly very intimidating none of sales staff has respect for bullying style of management he should be replaced I myself will not buy another Toyota as long as he’s working there More

by Pipercub3
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephanie Hurst

Nov 07, 2022

MotorWorld Toyota responded

Thank you for your feedback about MotorWorld Toyota. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “Pipercub3”, and as a result, we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

October 19, 2022

Dealership Rating
Employee Rating

From the first contact with Motor World Toyota, our experience was great! Gino, whom I had contacted months prior regarding the arrival of the ‘23 Sequoias, was considerate and competent. Consequent More

by Notzy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gino Marinelli, Greg Passon

Oct 23, 2022

MotorWorld Toyota responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2022

Dealership Rating
Employee Rating

Shopping for the new car, I spoke to Shawn over the phone discussing my needs and various options; set up the appointment for the next day. I was nicely surprised be Shawn's outgoing professional attitude, k More

by Jeff O
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Adamson, David DeStefano

Oct 10, 2022

MotorWorld Toyota responded

Hi Jeff, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2022

Dealership Rating
Employee Rating

Was a pleasure dealing with Motorworld, very knowledgeable sales person willing to go out of there way to please the customer More

by Matt42
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Slovik, Paul Green

Sep 29, 2022

MotorWorld Toyota responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 18, 2022

Dealership Rating
Employee Rating

Jay is always great to work with, been coming to him for many years! Chloe was an added plus. Things moved along quickly and smoothly! Finance guy is always a pleasure to work with! More

by Puttergirl512
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chloe Kotzer , David DeStefano

Sep 20, 2022

MotorWorld Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2022

Dealership Rating
Employee Rating

I bought a Tacoma. This was the best experience that I have ever had buying a vehicle! From the first interaction with Israel Tavarez to the last piece of financing pa More

by LEN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Green , Greg Passon, Israel Tavarez

Sep 10, 2022

MotorWorld Toyota responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2022

Dealership Rating
Employee Rating

This is my third Toyota Tacoma purchased from MotorWorld. Jay Thomas and staff were excellent to work with and the service department has been outstanding for the last 26 years. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Green

Sep 07, 2022

MotorWorld Toyota responded

Hi Mark, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 30, 2022

Dealership Rating
Employee Rating

It was a excellent experience. My salesman, Gino Marinelli, was very professional and really cared that I was satisfied with the RAV4 I purchased. Gino went above and beyond my ex More

by sadiemae
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie McQuillin , Gino Marinelli, Greg Passon

Sep 02, 2022

MotorWorld Toyota responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

August 05, 2022

Dealership Rating
Employee Rating

all the individuals we dealt with, Paul-Jay-Greg ,were very professional and we received excellent service. a very satisfying experience. More

by edward.nork
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Green , Greg Passon

Aug 07, 2022

MotorWorld Toyota responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

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