Javier Velazquez | Page 3

The facility was clean. The employees were professional and friendly. We would recommend them to friends and family. The employees were professional and friendly. We would recommend them to friends and family. More

Helpful 0

Report | Print

Overall, the experience was good. My salesman, Javier, was very responsive to my questions-- and was very knowledgeable about the car. He went out of his way to make sure I got the ve My salesman, Javier, was very responsive to my questions-- and was very knowledgeable about the car. He went out of his way to make sure I got the vehicle I wanted, and I'm glad I went to Royal Moore. I felt comfortable test driving the various vehicles, and my concerns were not brushed away. Alternatively, the finance department I can't speak wonders about; my first finance manager was great, but the one who finalized our deal couldn't of really cared less about the whole ordeal. He wasn't awful, just dismissive and a little impatient. The service department was perfect-- they fixed the key fobs for me and were generally responsive to my requests. (When management allowed.) No complaints here. Overall, I'd recommend a visit. The sales people there will help you get into the vehicle you want, for the right price. Royal Moore makes buying a car a comfortable experience. More

Helpful 0

Report | Print

I went in scared and nervous about getting my first car from a dealership and this awesome person Javier gave me the best experience. I left happy and excited about my new car and I didn't feel pressured a from a dealership and this awesome person Javier gave me the best experience. I left happy and excited about my new car and I didn't feel pressured about anything he was telling me. He was calm, patient and answered all of my questions in depth. Whenever I need my next car I really hope he is still working here because he made the experience all the more worth it. Nate and Colton in the finance department made it incredibly easy and understandable when we were going through paperwork and I felt like I wasn't getting scammed or getting pressured into getting anything I didn't need. They made me feel like I left with everything I needed in a car. I can tell the employees really care about the customers and want to see them happy with their purchase. More

Helpful 0

Report | Print

I had the pleasure of working with Javier, Colton and Fernando. They made my experience at Royal Moore Subaru enjoyable. Javier was very well informed on the two cars that I was stuck on. He was very pat Fernando. They made my experience at Royal Moore Subaru enjoyable. Javier was very well informed on the two cars that I was stuck on. He was very patient and professional. We came upon some bumps on my side. Colton and Fernando were helpful, patient and went above and beyond. Thank you Javier, Colton and Fernando once again for assisting me in leasing my new 2024 Crosstrek Premium. More

Helpful 0

Report | Print

We worked with Hiram and he was awesome. He is really fun to talk to and very helpful answering all our questions He is really fun to talk to and very helpful answering all our questions More

Helpful 0

Report | Print

They make buying cars easy and very helpful with giving me the information I needed. me the information I needed. More

Helpful 0

Report | Print

It was amazing, very informative and knowledgeable, was able to make a decision on a good car. able to make a decision on a good car. More

Helpful 0

Report | Print