Shottenkirk is a very professional dealer driven by the
desire to totally satisfy their customers.
desire to totally satisfy their customers.
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by MLAMPE
Verified Customer
Verified Customer
Apr 29, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
They do all our service work and I don’t have any
complaints of the service I have received
complaints of the service I have received
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by CARTROC
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Great people to deal with, very knowledgeable and relaxed
sales staff, a no pressure environment.
sales staff, a no pressure environment.
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by RUSSELLBRAD
Verified Customer
Verified Customer
Apr 08, 2024 -
Shottenkirk Fort Madison responded
RUSSELL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Kathy was easy to work with.
We really enjoyed her and would ask for her next time.
We really enjoyed her and would ask for her next time.
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by WISCH
Verified Customer
Verified Customer
Mar 12, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!
I always have great service with Shottenkirk’s service
department. Kirk and Danielle always take care of our vehicles
department. Kirk and Danielle always take care of our vehicles
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by CARTROC
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
I recently embarked on what I thought would be a daunting
journey: purchasing a car 1,500 miles away, sight unseen. The very thought filled me with nervous anticipation, but my experience with Shottenkirk tu
journey: purchasing a car 1,500 miles away, sight unseen. The very thought filled me with nervous anticipation, but my experience with Shottenkirk turned this into an adventure I will gladly do again. Their remarkable team, led by the Brian in sales, transformed my anxiety into excitement and trust.
Brian is not just a salesperson; he's a guardian angel for car buyers. His commitment abundantly clear, especially as he communicated with me on his days off and meticulously guided me through the shipping process – a task beyond his call of duty since I had engaged my own shipping company. His dedication to ensuring my peace of mind was nothing short of heroic.
The excellence at Shottenkirk doesn't end with Brian. Jamie, the manager, and Jamie in finance, were pivotal during the transaction with top-tier customer service. Their communication was not just prompt and clear, but also warm and reassuring, making me feel like a valued member of the Shottenkirk family.
For anyone in the market for a car, whether you're local or thousands of miles away, Shottenkirk should be your go-to destination. Their team's ability to bridge the distance with exceptional service and genuine care is a rare find in the automotive world. Brian, in particular, is a gem – his dedication and sincerity set a new standard in customer satisfaction.
If you want a car buying experience that combines professionalism with a personal touch, making you feel confident and cared for every step of the way, look no further than Shottenkirk. Trust me, you won't be disappointed!
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by seegs23
Feb 21, 2024 -
Shottenkirk Fort Madison responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great overall experience will be back to purchase more
vehicles in the future. Mike Wilson is great and has always been good when i shop there.
vehicles in the future. Mike Wilson is great and has always been good when i shop there.
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by ADNBALDERAS20
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2024 -
Shottenkirk Fort Madison responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great customer service!
Fantastic people work there. I wouldn’t lease or buy a vehicle from any other place!
Fantastic people work there. I wouldn’t lease or buy a vehicle from any other place!
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by MALONETENAM
Verified Customer
Verified Customer
Feb 05, 2024 -
Shottenkirk Fort Madison responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Always courteous, helpful, informative and go above and
beyond what’s required!! We wouldn’t go anywhere else!!
beyond what’s required!! We wouldn’t go anywhere else!!
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by K_HOPE
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Very professional and fast service.
Went above and beyond my expectations. Would highly recommend to anyone
Went above and beyond my expectations. Would highly recommend to anyone
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by LEVIMEARDON
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2023 -
Shottenkirk Fort Madison responded
LEVIMEARDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!