i Don't like the 3% charge if you use a credit card.
This is low!!! Should have let me know up front
db
This is low!!! Should have let me know up front
db
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by DANB92445
Verified Customer
Verified Customer
Service Price Transparency
Great personable clean knowledgeable employees well
organized works like a machine comfortable team oriented happy
organized works like a machine comfortable team oriented happy
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by islandriver2
Verified Customer
Verified Customer
Service Price Transparency
Always get great service.
Customer waiting are is nice so I don't mind waiting for my vehicle.
Customer waiting are is nice so I don't mind waiting for my vehicle.
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by newXT5
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2024 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Disappointed, got the 5 star treatment to pick up my
vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it
vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it was not cleaned and had grease and grime on it from the service visit.
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by ANGELA.RIVAS
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2024 -
Val Ward Cadillac Inc responded
Angela, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.
Friendly helpful greeting by the gentleman that received
our car on entry. Great treatment by Jamie.
our car on entry. Great treatment by Jamie.
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by WHALLAL
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2024 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Great staff and very helpful would highly recommend this
dealership to my family and friends
dealership to my family and friends
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by shilohaswater
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2024 -
Val Ward Cadillac Inc responded
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Awesome crew to deal with.
They actually respect you and ask the right questions to help diagnose the problem you my be having. Above all it's their customer service that is se
They actually respect you and ask the right questions to help diagnose the problem you my be having. Above all it's their customer service that is second to none. It's pure simple old school customer service and that's why I'd go back !!
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by dparkeris
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2024 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Emergency tire repair, got squeezed in for appointment,
wait time for repair was over two hours but no problems!
wait time for repair was over two hours but no problems!
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by pmzuck
Verified Customer
Verified Customer
Apr 30, 2024 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
My car was ready in half the time that I was told it
would be.
would be.
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by MMCGUIRE01
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2024 -
Val Ward Cadillac Inc responded
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
I pulled into the service center without an appointment
and explained my problem and I was out the door within 30 minutes with the problem fixed, excellent service
and explained my problem and I was out the door within 30 minutes with the problem fixed, excellent service
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by chickyshere
Verified Customer
Verified Customer
Apr 28, 2024 -
Val Ward Cadillac Inc responded
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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