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42 Reviews of James Rocha
September 01, 2023
James Roacha is a true professional. He has great communication and excellent rapport with his customers. He is very attentive with my needs and has great follow up during the process He has great communication and excellent rapport with his customers. He is very attentive with my needs and has great follow up during the process with my Q5 in the service department. Mr. Roacha explains everything thoroughly from start to finish. Mr. Roacha goes the extra step to ensure my visit at the dealership is a pleasant experience. I strongly believe Mr. Roacha is a valuable asset to Audi dealership family in Riverside and to his clients. Thank you More
by nc1chavez
Helpful 
August 30, 2023
Great customer service from the phone call to having my car serviced. James Rocha wasy service Advisor. He made sure I knew the cost ofy service before I brought in my vehicle. The loaner car made it ea car serviced. James Rocha wasy service Advisor. He made sure I knew the cost ofy service before I brought in my vehicle. The loaner car made it easy to continue to get things done while my car was being serviced. More
by charmane
August 27, 2023
Romen was above and beyond from the beginning to even after the purchase. He didn't xx you if he wasn't sure about something i asked and always made sure he got the information or answer i needed. Honest after the purchase. He didn't xx you if he wasn't sure about something i asked and always made sure he got the information or answer i needed. Honesty goes a long way. Thank you Romen for everything. James and Christopher in service dept is awesome also! More
by Tlo
Other Employees Tagged: Roman Artalejo , Christopher Ostman
August 24, 2023
I always have a great experience with Audi Service the service writers James, Stacy and Alejandro are always a great help! service writers James, Stacy and Alejandro are always a great help! More
by Khristenv
Other Employees Tagged: Stacy Samuel , Alejandro
August 23, 2023
Walter’s Audi has yet to disappoint. Their service is great and their employees are always welcoming. James Rocha went above and beyond on my last visit and I am so grateful for his help Their service is great and their employees are always welcoming. James Rocha went above and beyond on my last visit and I am so grateful for his help! More
by luckygirl
Other Employees Tagged: Christopher Ostman
July 29, 2023
Walter's Audi is a wonderful Dealership. It is very clean, comfortable and the staff is spectacular. The quality of work performed by all is top notch. Two standouts in the service departmen It is very clean, comfortable and the staff is spectacular. The quality of work performed by all is top notch. Two standouts in the service department by far are Christopher Ostman and Stacey Samuel. Kudos to Walter for hiring these two customer service reps. Their pleasant personalities, skills and knowledge will not go us noticed. This certainly makes getting your car serviced a lot less complicated and stressful. You are sure to receive an outstanding job from all members. Thank you for your service. More
by Jeff
Other Employees Tagged: Stacy Samuel , Christopher Ostman, Alex (Service Tech who worked on the car)
July 15, 2023
They are a great desleship. James Rocha was an amazing help to me and was patient with all my questions he handled every conversation with great interest and attitude.. he was v James Rocha was an amazing help to me and was patient with all my questions he handled every conversation with great interest and attitude.. he was very helpful and professional.. More
by orozcoarthur24
June 28, 2023
Upon my arrival I was greeted by service adviser James Rocha, This gentleman obviously has a complete understanding of how customer relations work and how important they are. Next time I return I will req Rocha, This gentleman obviously has a complete understanding of how customer relations work and how important they are. Next time I return I will request that James takes care of Me, a real class gentleman. A first class experience. thank you, Don Rapp More
by therapps
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