James Lewis | Page 26

New Lincoln MKZ Amazing experience in all areas. Very impressed with James from sales and Jim in finance. From the moment I stepped into the dealership until I drov Amazing experience in all areas. Very impressed with James from sales and Jim in finance. From the moment I stepped into the dealership until I drove away (the same day) I was treated very well and will do business with this dealership again. More

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Herb Chambers Lincoln Norwood. MKX Sean was great to deal with and made my car choice easy and fast. He was very accommodating and explained everything about the car. James was grea Sean was great to deal with and made my car choice easy and fast. He was very accommodating and explained everything about the car. James was great to deal with and made the financial piece easy and fast. More

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Typical Herb Chambers experience Very accommodating, professional, no high pressure. Listened to our specifications and got us the car we wanted. Highly recommend this dealership, and Very accommodating, professional, no high pressure. Listened to our specifications and got us the car we wanted. Highly recommend this dealership, and in particular, salesman Sean LaBarge. More

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Best sales and consultant My experience at Herb Chambers Lincoln is phenomenal. I purchased a lincoln Mks. The process took a liitle longer, but i'm very happy with my choice My experience at Herb Chambers Lincoln is phenomenal. I purchased a lincoln Mks. The process took a liitle longer, but i'm very happy with my choice. Danny and James lewis are very professional, knowledgeable and on top of the job . Danny is a great gentleman. Herb chambers is a good place to buy a car. They stand behind every vehicle of the dealer. If there is something wrong with the vihicle, they definitely will take care of it. I'm in love with Lincoln. I will definitely come back in the future. More

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I enjoyed buying my car here at Herb Chambers Lincoln. I did some internet shopping prior to coming to Herb Chambers. Jillian McDermott was helpful in providing more information about the car I was interes I did some internet shopping prior to coming to Herb Chambers. Jillian McDermott was helpful in providing more information about the car I was interested in. Followed up in a timely manner. Assisted in reconnecting me with Greg Mirabile. (met Greg when I was window shopping for cars back in 2015). Jump to 2018 and I bought a CPO 2015 Lincoln MKS Hybrid from Greg Mirabile, it was an enjoyable experience. Each person I interacted with was friendly and helpful. Greg was there to assist me in making my choice, not pushing for a decision. Very friendly and attentive. Once I decided to purchase the car, the process went smoothly (Thank you James). Prior to leaving with the car, Greg walked me through setting up the options and made sure I was comfortable with / understood how things operated. Stated I could give him a call anytime if I had any further questions. I would recommend Greg to help anyone who is looking for a new or used car. More

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Jim in finance is a straight shooter After buying my Black Label Lincoln from Mara, I went into the finance office to complete my paperwork with Jim. I did buy the Simoniz package for my After buying my Black Label Lincoln from Mara, I went into the finance office to complete my paperwork with Jim. I did buy the Simoniz package for my brand new Lincoln and declined any additional extended packages. Jim was extremely informative and allowed me to pick and choose what I wanted to purchase for accessories or warranties. Next time I buy a car I hope Jim is still there as he was very professional and knowledgable More

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So pleased w/our MKX purchase+service @HerbChambers/Norwood Our salesman Danny was very knowledgeable about Lincolns, answered all our questions/concerns, delilvered the car to us in RI a few days later, & spen Our salesman Danny was very knowledgeable about Lincolns, answered all our questions/concerns, delilvered the car to us in RI a few days later, & spent over an hour programming the computer settings we chose, showing us how to maneuver the many options, & assuring our comfort with our new/used vehicle. We also appreciated Jim Lewis who dealt with us amidst time constraints at the end of very busy day with yet another buying couple waiting after us. He was professional competant, friendly & efficient -- just what we all needed! More

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BEYOND FIRST CLASS CUSTOMER SERVICE This is the first review I’ve ever written for anyone, even if asked. I feel the exceptional service I received from Herb Chambers Lincoln of Norwood This is the first review I’ve ever written for anyone, even if asked. I feel the exceptional service I received from Herb Chambers Lincoln of Norwood should be shared. I went to this dealership after seeing a used car listed online. When I got to the dealership, I expected the service you get from a typical dealership - being ignored because I looked too young to be able to afford a car or being talked to getting another vehicle I never considered. I was completely wrong. The staffs in this dealership are professional and friendly from beginning to end. I want to note that this vehicle is NOT a Lincoln and the vehicle year is 2011. The internet manager I first corresponded with was very friendly and knowledgable. Jillian McDermott was able to get answers to address some of my concerns. When I got to the dealership, I met another internet manager who was helping Jillian out as she was out, (I forgot her name, sorry!), and she was super friendly as well. She directed me to the sales person, James Santsaver, who helped me throughout the process. James was super friendly and even though I was unsure about purchasing this vehicle, he was not pushy. I admit I may be one of the tougher customers to deal with, but James did not get upset. He was able to address my concerns and for what he can’t answer, he was able to bring the business manager (I also forgot his name, sorry!) to provide the rest of the answers. He was very helpful and knowledgeable about a vehicle that they don’t specialize in selling. Once I finally decided to purchase the vehicle, James was very accommodating. He understood my concerns for an older used vehicle and made accommodations for when we complete the paperwork so I can make the most of the mandatory used car warranty in case any issues were to arise. We scheduled for me to come in on a Thursday night after the vehicle has been serviced to complete the paperwork, but the business manager that does the finance paperwork fell sick so I couldn’t stop in that day. I asked if there was something else we can do so I can get the car on Friday and James quickly found a resolution for me. He had the business manager that does the financing call me Friday morning to go over finance options, then offered to bring paperwork for me to sign and complete, then also drop off the car to me. I couldn’t believe the resolution brought forth to me as I’m purchasing a 2011 vehicle that is NOT a Lincoln. At the moment that was presented to me, I felt as if I was purchasing a brand new Lincoln from them. Everyone involved in the process of helping me purchase the vehicle and getting it delivered to me were all very professional and provided a super phenomenal experience. They stood by their word and were helpful every step of the way. The service Herb Chambers Lincoln of Norwood provided is beyond first class. After this experience, I wish every vehicle I purchase comes from them, be it a Lincoln or not. This type of customer service is super rare and I would like to give them praise for it. If anyone is in the market for a Lincoln or any used car on their lot, please make a trip to this dealership! You will not regret it! More

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One of a Kind. I give them 5 stars because they did a great job. Took care of me 100% and i would recommend this dealer to anyone at any time. Ask for James !! I give them 5 stars because they did a great job. Took care of me 100% and i would recommend this dealer to anyone at any time. Ask for James !! More

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Great car buying experience at Herb Chambers of Norwood! Purchasing my new vehicle at the Herb Chambers Lincoln Dealership was as stress- free, pleasant, positive car buying experience I've ever had. It sta Purchasing my new vehicle at the Herb Chambers Lincoln Dealership was as stress- free, pleasant, positive car buying experience I've ever had. It started with a prompt and pleasant call back from Internet sales and upon my arrival, James Santsaver was terrific; patient, courteous, very professional, and as knowledgeable and straightforward as could be. The car looked great, was priced right and James was prepared for my appointment by familiarizing himself with all the new car options, and taking me through the safety and convenience settings. Financing was quick and efficient and the General Manager graciously thanked me for my business. I'm a Herb Chambers Dealership fan now. More

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