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6 Reviews of James Kuziw
May 02, 2024
The parts department has been very helpful. The finance department explained nothing. Never reviewed the lease with me. James was helpful in some ways during the sale, but more so afterward. The finance department explained nothing. Never reviewed the lease with me. James was helpful in some ways during the sale, but more so afterward. The Genius Staff was great. In order to get my second key and car information holder, I was told it would be overnighted to me. In the end, I had to come back and get, so I arranged to meet a Genius halfway to get them. More
by ebernsteinwhb
Verified Customer
Helpful 
April 27, 2024
This is the 2nd Vehicle I have purchased from Habberstad. Used the same salesman James. Not pushy , patiently showed me various forms of the X5 440i with M package. Finance representative Carli was very Used the same salesman James. Not pushy , patiently showed me various forms of the X5 440i with M package. Finance representative Carli was very helpful in explaining every option available to me so as to have a reasonable monthly price. We will back for sure. I highly recommend this BMW Dealership. More
by npuma
Other Employees Tagged: Carli in Finance
April 14, 2024
I wrote a long statement about how dishonestly the lease was handled and completed, but it was deleted! Luckily, I took pictures of what I wrote on my phone and will mail it to the New York State Attorney G was handled and completed, but it was deleted! Luckily, I took pictures of what I wrote on my phone and will mail it to the New York State Attorney General and to The Better Business Bureau. I don't care what I signed on your financial person's IPAD. NO ONE EVER REVIEWED THE LEASE WITH ME, even after it was printed. The finance person just shoved it into the Habberstadt car folder and it was all "Congratulations & handshaking, with her and James, which felt disgusting to me, and out the door to the car. I only drove halfway home and asked my husband to drive the other half. The car sat all of the next day undriven, because I had such a bad feeling about everything. If you think what you did was fine, you should have handled your dishonest process with a dishonest person. I have terrible reactions to such subversive situations, but by today I've decided to put things in perspective and enjoy all the blessings I have. Unfortunately for you, I just happen to be a very up front, do things the right way, look straight into the mirror, do unto others kind of person and I knew what you did, but I wanted the car, so I paid for it. It's great to purchase things on sale, BUT when I want something, I will pay the price. Thought you were dealing with a cheap...person? I wasn't trying to get the price of the car down, I only wanted to see how all the numbers came about. I still don't know that; especially regarding the extra lease payments on the Mercedes. You said you'd take care of them. Or did I? NOTHING relieves you from the smoke and mirror devices that you utilize to deceive the public. Even if nothing comes of my letters, etc., someone, somewhere might find out that Habberstadt is not such a good place to do business. I know one person who has a story to tell. More
by ebernsteinwhb
Other Employees Tagged: Larry Strauch
March 30, 2024
What I really appreciated about this dealership was the all around customer service and knowledgeability. Marissa was consistent and Honorable while James was confident and attentive. Cali made the closin all around customer service and knowledgeability. Marissa was consistent and Honorable while James was confident and attentive. Cali made the closing of the deal seamless and Chris gave a concise yet accurate tutorial of the car functions and notable features. It was a desirable experience and I have already begun spreading the word about the dealership personnel! More
by Timpossible7
Other Employees Tagged: Marissa Natiello, Christian Lane , Cali
