James Gibbons
James Gibbons at Herb Chambers BMW of Boston

James Gibbons | Page 2

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.7
208 Reviews
4.7

208 Reviews

Write a Review

208 Reviews of James Gibbons

February 24, 2024

Dealership Rating
Employee Rating

James is a top notch service advisor at herb chambers bmw of Boston service center More

by Sb2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Herb Chambers BMW of Boston responded

James and the team are grateful for your kind words and five-star rating! We look forward to serving you again next time! Thanks! - Herb Chambers BMW of Boston

February 08, 2024

Dealership Rating
Employee Rating

Overall experience was excellent. Hadi is the best, he was on top of every detail!! More

by fpeterferrelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami, Mohammed Omar

Feb 08, 2024

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

February 07, 2024

Dealership Rating
Employee Rating

I feel very proud to be a customer of the Herb Chambers BMW dealership on Commonwealth Ave. in Boston. For over a decade I've received first class service from every department. I highly recommend seeking More

by Stephen Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Lagas, Higor Teixeira

Feb 08, 2024

Herb Chambers BMW of Boston responded

Stephen, it's fantastic to know that you've had such positive experiences with Nick, James, and Higor at Herb Chambers BMW of Boston over the years. We look forward to serving you again! Safe travels!

January 30, 2024

Dealership Rating
Employee Rating

Very fast and informative process. James Gibbons was clear and helpful in the entire process. More

by sk240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Herb Chambers BMW of Boston responded

Hi SK! Thank you for leaving us this five-star review and kind words about James from our service team at Herb Chambers BMW of Boston! We'll see you next time!

January 29, 2024

Dealership Rating
Employee Rating

James was extremely helpful and pleasant. He understood what I needed and made it happen More

by di
Recommend Dealer
Yes
Jan 29, 2024

Herb Chambers BMW of Boston responded

It's great to know that James assisted you with your needs at Herb Chambers BMW of Boston. Thank you for choosing us! We'll see you next time. Safe travels!

January 23, 2024

Dealership Rating
Employee Rating

Very responsive and helpful in managing car service and availability as well as communication in a timely manner More

by bueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Herb Chambers BMW of Boston responded

Hi Bueno! We're glad to know that you found our team at Herb Chambers BMW of Boston responsive and helpful. Timely communication is key for us, so it's great to see that reflected in your experience. Thanks for the review!

January 19, 2024

Dealership Rating
Employee Rating

Staff was polite, professional and informative when asked specific questions about the service I was receiving. More

by Merckx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Herb Chambers BMW of Boston responded

We're glad to know that our team at Herb Chambers BMW of Boston was able to provide you with the professional and informative service you deserve. Thanks for sharing your experience!

January 12, 2024

Dealership Rating
Employee Rating

Excellent service as always. Very easy to work with. Loaners, overnighted parts. All for the comfort of the customer More

by ack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe, Higor Teixeira

Jan 12, 2024

Herb Chambers BMW of Boston responded

We're glad to know you had an excellent service experience with our team at Herb Chambers BMW of Boston! We always strive for customer comfort and satisfaction. Thanks for the positive feedback!

December 31, 2023

Dealership Rating
Employee Rating

Extremely knowledgeable and courteous service ! Very competent mechanics . All work explained in detail and completed as promised! Pan More

by pan vokonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Higor Teixeira

Jan 03, 2024

Herb Chambers BMW of Boston responded

Hi Pan! We're delighted to know that you had such a positive experience with our team at Herb Chambers BMW of Boston. It's great that everything was explained in detail and completed as promised! Thanks for the review, we appreciate it!

December 29, 2023

Dealership Rating
Employee Rating

very accommodating professional and takes pride in their work i love the video that the service dept provides while working in my car with full explanations as to what is needed More

by mhopkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Higor Teixeira

Jan 03, 2024

Herb Chambers BMW of Boston responded

We're glad you appreciate our video service updates at Herb Chambers BMW of Boston. It's all about keeping you informed and confident in our work. We look forward to serving you again! Safe travels!

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