Jake Word
Jake Word at Lithia Honda in Medford

Jake Word

Sales Professional

Lithia Honda in Medford

4095 Crater Lake Hwy
Medford, OR 97504

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11 Reviews
not yet
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11 Reviews

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11 Reviews of Jake Word

May 17, 2024

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Employee Rating

Great staff, great service. Always pleasant & professional! Second CRV purchased there and no complaints whatsoever. Thanks. More

by sdliddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Lithia Honda in Medford responded

We're delighted to know you had a great experience with our team at Lithia Honda in Medford! It's wonderful that you've chosen us for your second CR-V purchase. Thanks for the positive feedback and we look forward to serving you again!

January 13, 2023

Dealership Rating
Employee Rating

Everything went smooth. Colton had the car I was interested in pulled up front when I got there. He was attentive and friendly, not pushy. Jake got my payment down well with More

by Sirdrivesalot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colton

Jan 19, 2023

Lithia Honda in Medford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Chris Sanders | General Sales Manager

November 03, 2022

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We appreciated the professionalism, honesty and humor of each person that helped us thru the stages of our purchase. They went thru each step, made sure they were giving excellent customer service. They did More

by Becki Kovach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Pronesti

Nov 08, 2022

Lithia Honda in Medford responded

Thank you so much for taking the time to write such great feedback, Becki. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Matt and Jake were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Chris Sanders | General Sales Manager

May 08, 2022

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Employee Rating

The website was easily navigated. The chat was fast and efficient. I was helped right away from beginning to end. All questions in chat were answered and I was greeted right away on a More

by nikideth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan

May 11, 2022

Lithia Honda in Medford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Sanders | General Sales Manager

January 30, 2022

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Employee Rating

Juan our sales contact, was extremely friendly and not pushy. I appreciated his knowledge and support to whatever we wanted. More

by Kristan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Arevalo

Feb 02, 2022

Lithia Honda in Medford responded

Thank you for the excellent review! It is great to know that our team here at Lithia Honda of Medford was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Travis Hawes | General Manager

October 06, 2021

Dealership Rating
Employee Rating

Jake Word was great to work with. He was very helpful explaining everything about car. More

by Gma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Lithia Honda in Medford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Sanders | General Sales Manager

September 26, 2021

Dealership Rating
Employee Rating

Jake Word is always a pleasure to work with. He listens to my goals and ideas and offers several options to consider. I really value his knowledge, insight and feedback. I can ask anything and he will fin More

by Laurie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin Drake, Financing

Sep 29, 2021

Lithia Honda in Medford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Sanders | General Sales Manager

Sep 29, 2021

Laurie responded

You are very welcome! Thank you all for making my third purchase a great experience! Warm regards! Laurie Franco

September 26, 2021

Dealership Rating
Employee Rating

Jake Word was the best Sales Person ever, no pressure ,very understanding and helpful with My trade in and getting a New Car. More

by grett3050@charter.net
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Lithia Honda in Medford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Sanders | General Sales Manager

July 06, 2021

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Employee Rating

Working with Jade Word was a Blessing. Jade was professional and fantastic to work with. Jade was patient with answering our questions. Along with Jade's Great Customer Service, Marci Corona, Ste More

by BK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona, Chris Sanders , Steve Allred

Jul 09, 2021

Lithia Honda in Medford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Mould | General Sales Manager

February 22, 2021

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Employee Rating

We were given an excellent deal on our trade in. Jake was professional and courteous. Marci got us through the paperwork quickly and with some laughs! Delightful experience and great deal on our car!! More

by Phylgoodeill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Arevalo, Marci Corona , Joshua Saltmarsh

Feb 25, 2021

Lithia Honda in Medford responded

We love hearing about customers that have a terrific experience at Lithia Honda of Medford. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Nathan Mould | General Sales Manager

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