Jaime Chachua
Jaime Chachua at Shottenkirk Nissan Rome

Jaime Chachua | Page 13

Service Advisor

Shottenkirk Nissan Rome

1500 Veterans Memorial Hwy NE
Rome, GA 30161

4.9
150 Reviews
4.9

150 Reviews

Write a Review

150 Reviews of Jaime Chachua

October 23, 2023

Dealership Rating
Employee Rating

The service team is always helpful. They work diligently to provide quality service in a reasonable time. More

by HELIE0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Several others were present and were helpful. I don't have names.

Oct 23, 2023

Shottenkirk Nissan Rome responded

HELIE0611, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 22, 2023

Dealership Rating
Employee Rating

The service provided this visit was a very good reason to use Shottenkirk Nissan. They corrected an item that may have unintentionally been missed on the last servicing. When I contacted them, they conscient More

by TSCECI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Oct 23, 2023

Shottenkirk Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

October 19, 2023

Dealership Rating
Employee Rating

Excellent service department. Have purchased several cars when it was Heritage. When it's time to buy again, will certainly consider this dealership. More

by JOHNIESKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Carter, Matthew Duvall, Jeffery Gamble, Cassie Hardin , Dondra Edwards, Thaddeus Jolly, Lauren King, Dalton Lloyd, David Shinn

Oct 19, 2023

Shottenkirk Nissan Rome responded

JOHNIESKING, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

October 11, 2023

Dealership Rating
Employee Rating

Great experience customer service was excellent they were friendly, helpful and knowledgeable. I would recommend them to anyone. More

by JDHIGHT45
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 12, 2023

Shottenkirk Nissan Rome responded

JDHIGHT45, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

October 11, 2023

Dealership Rating
Employee Rating

Everyone is always so helpful and caring and very nice) I would recommend this service center to anyone More

by SKAYE0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall , Dondra Edwards, Lauren King, Dalton Lloyd

Oct 12, 2023

Shottenkirk Nissan Rome responded

SKAYE0211, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

October 07, 2023

Dealership Rating
Employee Rating

The Service Man was excellent. I was a little upset when I got home and my Mudflap did not have but one pin put in it, and it was still loose. I could go over a bump, and loose it More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2023

Shottenkirk Nissan Rome responded

P, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 06, 2023

Dealership Rating
Employee Rating

prompt and kind services and employees. Good with keeping us informed and reviewed findings concerning our vechicle.. More

by HRUNY00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall , Dondra Edwards

Oct 08, 2023

Shottenkirk Nissan Rome responded

HRUNY00, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Dealership Rating
Employee Rating

Excellent customer service. Repesentatives were friendly but their professionalism stood out. I was not pressured so I immediately felt they were trustworthy. My overall experie More

by AMARPERSAUD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall, Ronnie Blake, Kristopher Nowakowski , Dondra Edwards, Lauren King, Dalton Lloyd

Oct 02, 2023

Shottenkirk Nissan Rome responded

AMARPERSAUD1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 30, 2023

Dealership Rating
Employee Rating

Always great service, customer service is excellent! Matt helped me choose a better tire than the one I originally picked out. And saved me money at the same time! More

by Gigi Binion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Duvall

Oct 02, 2023

Shottenkirk Nissan Rome responded

Gigi Binion, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2023

Dealership Rating
Employee Rating

Jaime was terrific. He explained everything and was very helpful. I really enjoy using Nissan Service for all my car needs. More

by CJRUSH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Blake

Oct 02, 2023

Shottenkirk Nissan Rome responded

CJRUSH57, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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