Jacob Meacham | Page 2

Excellent service - I will be back Jacob Meacham, my service advisor is extremely professional, courteous and friendly. The entire experience was very pleasant. I am very happy with the Jacob Meacham, my service advisor is extremely professional, courteous and friendly. The entire experience was very pleasant. I am very happy with the work and will definitely come back in the future. More

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My family and my friends all go to this Mercedes dealer for service regularly. Jacob has been our service tech. He does great work and won't quit till your car is fixed. If you have a problem he will find for service regularly. Jacob has been our service tech. He does great work and won't quit till your car is fixed. If you have a problem he will find it. If you have a noise he will find it. We have purchased a couple of pre-owned vehicles and have been very satisfied. The sales people were helpful and the service department was efficient. Highly recommended. More

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I hate dealing with car salespersons and had just come from another car dealership where I had been subjected to an aggressive, high pressure sales technique which is so typical in the car industry. What from another car dealership where I had been subjected to an aggressive, high pressure sales technique which is so typical in the car industry. What a great and pleasant surprise it was to meet Mr Meacham and other staff members at Phoenix Motor Company. I was treated courteously and with respect and professionalism. Mr. Meacham provided helpful information and allowed the car I purchased to sell itself. The overall experience at Phoenix Motor Company was outstanding. More

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Please, whatever you do, do not go to the Phoenix Motor Company for service. I've spent over thirteen thousand dollars in the last year (in one year! for a car with less than 60k miles on it) on repairs an Company for service. I've spent over thirteen thousand dollars in the last year (in one year! for a car with less than 60k miles on it) on repairs and every single time I leave there is yet another issue that undoubtedly costs 2-3 thousand more dollars. At first I thought it was smart to get dealer repairs as they would "know" what they were doing, right? However, every single time I have them do something, immediately something else goes wrong. Immediately. And to top that off, they charge a good 30% more than what you would pay at a local auto shop. Last April I promised that I'd never use them again, but last week they were the only ones with the part I needed - so I gave it another two thousand dollar shot. Two days after the day they said it would be ready I pick it up only to notice that it is shifting hard. I bring it back and of course it has nothing to do with the transmission work they JUST DID and now I need to spend 2-3 thousand more dollars. Don't end up feeling like a sucker like I do. Again. More

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My experience with Phoenix Mercedes was seamless and outstanding thanks to Jacob Mecham. He was very professional and took great care of me. I highly recommend Jacob and Phoenix Motor Company. outstanding thanks to Jacob Mecham. He was very professional and took great care of me. I highly recommend Jacob and Phoenix Motor Company. More

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