JP Phillips
JP Phillips at Toyota of Des Moines

JP Phillips | Page 10

General Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of JP Phillips

January 06, 2020

Dealership Rating
Employee Rating

Great customer service I went in on a Saturday and it was clearly a very busy day for them. All through the process Todd kept me informed as to how it was going and even let More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan , Todd Petrowsky

Jan 07, 2020

Toyota of Des Moines responded

Thank you so much for the wonderful rating and feedback, Wes! We're happy to hear that our staff was so accommodating and helpful during your recent visit. We aim for 100% customer satisfaction at every stage of your car purchase, so its great to know that you received that. Thank you for choosing Toyota of Des Moines to purchase your new vehicle, and please let us know if you need anything else.

January 01, 2020

Dealership Rating
Employee Rating

Very friendly atmosphere, very helpful. Impressed with vehicle that i bought. Will recommend them to my friends and will return if i need another vehicle. More

by Dmaark11
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Brandon McClatchey , Jon Britton, Bob Staley

Jan 02, 2020

Toyota of Des Moines responded

Thank you for giving us 5 stars! We appreciate you choosing to shop with us, and we are looking forward to working with you again in the future. Have a fantastic day!

December 29, 2019

Dealership Rating
Employee Rating

I went into the dealership dreading buying a new vehicle. I could not have been more incorrect. José (Salesman) and Rob B (Sales Manager) made it absolutely seamless. I was nothing less than astonished, amaz More

by AsadaRealEstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey , Rob Bierma, Josè (Sales) ??????????

Dec 30, 2019

Toyota of Des Moines responded

Thank you for your recommendation and positive feedback about your recent experience with us here at Toyota of Des Moines! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We are glad that José and Rob were able to help you in the process. They will appreciate the shout out! Please let us know how we can help again in the future, and enjoy your new car!

October 28, 2019

Dealership Rating
Employee Rating

No pressure High volume of Camrys.Had the color I wanted.People are pretty friendly and helpful.I got what I wanted out of my trade-in and payment for new camry👍 More

by ToddCamrySE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Toyota of Des Moines responded

Thanks for the review, Todd! It's great to hear that our team were able to get you in exactly the car you wanted. Please reach out if we can help you hurther in any way. Enjoy your new Camry!

September 19, 2019

Dealership Rating
Employee Rating

Experts Cannot find a better dealership. All attributes are top notch! I would highly recommend you check them out. They pay attention to your needs. They are More

by rub doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley, Seth Rhoades

Sep 20, 2019

Toyota of Des Moines responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Toyota of Des Moines and we hope to see you again soon.

September 04, 2019

Dealership Rating
Employee Rating

Excellent buying process. From start to finish a first-class experience. Stopped in on Saturday 1 hour before closing and they stayed late to complete the transaction and make More

by Harry Shipley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenna Bjorland, Bob Staley, Spencer help setup phone and provided brief summary of bells and whistles.

Sep 05, 2019

Toyota of Des Moines responded

Harry, thanks for sharing your experience! It was our pleasure to work with you on your service and get you back on the road. Stop by again any time!

September 01, 2019

Dealership Rating
Employee Rating

Painless Buying Experience The entire staff made the process painless! I've had Toyota's for more than 35 years! Toyota of Des Moines has been great to deal with during the sa More

by khayes1449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Eric Cornelison

Sep 03, 2019

Toyota of Des Moines responded

Thank you for the kind words about our dealership! We greatly appreciate your recommendation. Thank you for also being such a loyal Toyota customer. Please let us know if there is anything else we can help you with.

May 07, 2019

Dealership Rating
Employee Rating

Excellent service! Everyone I met with was very friendly & professional. They made the purchasing of my vehicle seamless & the process was not as time consuming as I had More

by Jean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan , Brianna Luck

May 09, 2019

Toyota of Des Moines responded

Jean, we really appreciate the 5-star review. It is great to know that we were able to exceed your car-buying expectations. Enjoy your new car!

April 14, 2019

Dealership Rating
Employee Rating

Quick and fair Aaron was very helpful and worked to get me the best deal possible. Everyone else who was involved were helpful and friendly. No delays or problems More

by Dunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Christensen, Marcy Davis

Apr 15, 2019

Toyota of Des Moines responded

Wow, thank you for the great review! Aaron and the rest of our staff really enjoyed working with you and we can't wait to do business with you again in the future!

March 05, 2019

Dealership Rating
Employee Rating

Service: oil change/tire roatation Service was started at appointed time and completed in a timely manner. I requested 'service required warning' be reset and check air pressure in spar More

by Toyota owner since 1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Bright, Bob Staley, Chris Galvin 5 star rating

Mar 25, 2019

Toyota of Des Moines responded

Thank you for taking the time to provide us your feedback. We are glad that you had a positive experience at our dealership

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