J R Duncan

Everyone at Hagerstown Kia is very friendly and professional. J.R. Dunkin answers all of my questions and walks me through anything I don't understand. professional. J.R. Dunkin answers all of my questions and walks me through anything I don't understand. More

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Service is always great! Thank you JR and everyone else for the excellent service as always! Thank you JR and everyone else for the excellent service as always! More

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I would like to thank Scott for being so caring and find. Scott would call every other day just to see how I was doing, The night I process my car. I got very loss. But Scott had a big smile on his face. And Scott would call every other day just to see how I was doing, The night I process my car. I got very loss. But Scott had a big smile on his face. And I got my New Car . Thank you Scott More

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These people are fantastic! My salesperson Scott went out of his way to help me get the monthly payment & terms I was looking for. I have purchased four cars from this dealership & this was my best experienc of his way to help me get the monthly payment & terms I was looking for. I have purchased four cars from this dealership & this was my best experience. More

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JR Dunkin has serviced my vehicle before; I so appreciate him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any questio him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any question. Very professional and people-focused. More

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The folks at Hagerstown Kia are truly special people. Jim Smyly is a very thoughtful and courteous sales specialist. Brit Hutton is a fabulous business associate. Jim Smyly is a very thoughtful and courteous sales specialist. Brit Hutton is a fabulous business associate. More

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Awesome Dealership Best Dealership!!! Excellent customer service! This is the 6 th car I have purchased there. I drive 90 miles one way just to get all my maintenance do Best Dealership!!! Excellent customer service! This is the 6 th car I have purchased there. I drive 90 miles one way just to get all my maintenance done there because of the great work great sales people. Everyone is so nice and pleasant. More

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Marvelous I’ve bought four cars, service is the best Around, from the sales team to finance Manager superb service , I will continue To buy from them I’ve bought four cars, service is the best Around, from the sales team to finance Manager superb service , I will continue To buy from them More

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RECENT SERVICE (Windshield Replacement) I just bought a new Kia Optima, and am very happy about the purchase. There was a 3-inch, very faint, scratch on the driver's side windshield that I I just bought a new Kia Optima, and am very happy about the purchase. There was a 3-inch, very faint, scratch on the driver's side windshield that I thought would be an easy fix. The Kia service team recommended that it be replaced. I was not sure how the scratch got there, but they took care of it like the Champs they are. They are "Top-notch" and it shows. Pure professionalism! Thanks guys! More

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Great Dealership! I have dealt with a total of four KIA dealerships over the years. Hagerstown KIA is by far superior to any of the others. I traveled over 60 miles to I have dealt with a total of four KIA dealerships over the years. Hagerstown KIA is by far superior to any of the others. I traveled over 60 miles to get to this dealership to buy a car, with no regrets. Everybody at the dealership was professional and knowledgeable in their respective job. Prior to me going to the dealership, a telephone/email interaction with the dealership provided me with the confidence of their sincerity and intent to work with me on a purchase. My salesman Scott Murray from start to finish, was focused on a smooth and accommodating transaction, Scott insured that I was satisfied with each step of the buying process. If your in the market for a car purchase, I recommend Scott as a point of contact, you won't be disappointed. More

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