Isaac Homa
Isaac Homa at Woodfield Lexus

Isaac Homa | Page 2

Sales Manager

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

3.8
35 Reviews
3.8

35 Reviews

Write a Review

35 Reviews of Isaac Homa

July 09, 2021

Dealership Rating
Employee Rating

Excellent O/ALL service. The staff is very knowledgeable and friendly. I have had my Lexus serviced here since I purchased. I have always had a positive experience with Lexus of Woodfield. More

by Bella2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Dagoglu , Tonya Plutz

Jul 09, 2021

Woodfield Lexus responded

Thrilled to have you as our loyal customer! Thanks for sharing. Your support is appreciated.

June 15, 2021

Dealership Rating
Employee Rating

I bought a Lexus is250 2015 certified. After I got home I noticed a small dent on my car and the front grill was cracked that appeared to be pushed into place. I also noticed a bunch of scratches that where More

by geddie62
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Yasmine LoBue, Dan Rosen

Jun 18, 2021

Woodfield Lexus responded

We regret hearing your dissatisfaction of the 2015 IS 250 Certified vehicle you purchased on May 21, 2021. A 2015 certified vehicle has certain requirements but is allowed to have normal wear and tear cosmetic blemishes. You had the opportunity to fully inspect the vehicle at time of delivery. Dan reached out to you the day after and did not hear anything from you until 3 weeks after your purchase. Dan prides himself on his reputation along with Woodfield Lexus. Unfortunately, a survey blemish does take away from Dan's income and that of the dealership and was never given the opportunity to do what he could to address your dissatisfaction. We do care about our customers and were willing to address your issues and make it right. We are all trying to earn a living and do our best to be fair to make our customers happy. Unfortunately, a bad survey cannot be reversed. Again, we regret hearing your dissatisfaction and do hope you are enjoying your vehicle.

Jun 18, 2021

geddie62 responded

So before you where willing to help me but after a honest survey you decided to become hostile against me and all professionalism went out the window. You say I submitted a bad survey, your implying that telling the truth is bad? Also if you truly cared about your customers you would still do your best to satisfy the customer. I didn’t know a a honest review would impact you the way it did but seeing the response afterwards displays the type of business that is being conducted at your location.

March 25, 2021

Dealership Rating
Employee Rating

We are very impressed with the service provided by the Woodfield Lexus team. We have dealt with Rodel on several occasions and have always appreciated his friendly and professional mannerisms. Isaac was a More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rodel Morales , Paul Crossman, Josh Resnick

Mar 29, 2021

Woodfield Lexus responded

We are thrilled to continue our business relationship, Diana! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 23, 2021

Dealership Rating
Employee Rating

Mustafa was so very attentive and took every step to make sure that my Lexus experience was done quickly and efficiently. He has made sure that I know that I can always contact him for any concerns with my More

by plf625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Dagoglu , Derrick

Mar 23, 2021

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customers and look forward to many more years of assisting you with your auto needs. Thanks again for this purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 22, 2021

Dealership Rating
Employee Rating

Awesome team at WOODFIELD LEXUS. Fantastic buying experience with excellent customer service. Everyone was professional and so kind. I love my new Lexus! Many thanks to Mustafa, Isaac and Yasmine! It More

by Lexuslover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yasmine LoBue, Mustafa Dagoglu

Mar 23, 2021

Woodfield Lexus responded

We are excited to hear your experience went so well! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

December 24, 2020

Dealership Rating
Employee Rating

If you want a painless time buying a car go to Woodfield Lexus and see Fred. Very honest, not pushy and extremely courteous and helpful. More

by Tom C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fred Ahmadi, Yasmine LoBue

Dec 29, 2020

Woodfield Lexus responded

We are thrilled to have you as our customer, Tom! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

December 11, 2020

Dealership Rating
Employee Rating

Fully responsive and attentive, Woodfield Lexus staff including Isaac, Mustafa and Caryn could not have been more helpful and accommodating. My preowned car purchase was a very positive experience from a More

by Steve C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Woodfield Lexus responded

We are excited to have you as our customer! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many miles of smiles!

October 22, 2020

Dealership Rating
Employee Rating

Mustafa and Isaac were kind, courteous and efficient. They discussed with me options to ensure my next vehicle met all my needs. My purchase experience was truly exceptional. More

by CO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Dagoglu

Oct 23, 2020

Woodfield Lexus responded

Thrilled to assist you with your purchase! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

August 06, 2020

Dealership Rating
Employee Rating

Friendly, knowledgeble customer service Was in two Lexus dealerships prior to buying my new car. Woodfield Lexus car selection and outstanding service is second to none. It is not even clos More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosen , Derek Dukey

Aug 07, 2020

Woodfield Lexus responded

We are excited to have you as our customer, Mark! Thanks again for your purchase and for sharing your experience. Hope you are enjoying your new car and wish you many miles of smiles!

July 11, 2020

Dealership Rating
Employee Rating

Contacted Woodfield Lexus a few months ago about a certified preowned vehicle I was interested in. Unfortunately I was too late for that vehicle. I was told they’d find me a similar vehicle with simil More

by Brian P.
Recommend Dealer
Yes

Other Employees Tagged: Yasmine LoBue, Dan Rosen

Jul 13, 2020

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

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