Ibe Ogwu | Page 14
Finance Manager
Flagship Motorcars of Lynnfield
385 Broadway Rt 1 North
Lynnfield, MA 01940
Originating from West Africa, I collectively have 12 years experience in sales and service. I love meeting and getting to know new people, and I will be looking forward to helping you on your next purchase.
Read more136 Reviews
Write a ReviewIndustry Experience
13 yrs, 4 mos
136 Reviews of Ibe Ogwu
May 21, 2013
Ibe was outstanding. He was very friendly, patient and helpful. I looked at 4 different vehicles and he didn't pressure me. I would definitely recommend him! helpful. I looked at 4 different vehicles and he didn't pressure me. I would definitely recommend him! More
April 15, 2013
We had the pleasure of purchasing a new Mercedes from Flagship Motorcars. After extensive research, dealership visits and pricing of Lexus, BMW and Audi, we decided to purchase a Mercedes from Flagship M Flagship Motorcars. After extensive research, dealership visits and pricing of Lexus, BMW and Audi, we decided to purchase a Mercedes from Flagship Motorcars. This dealership has an extensive inventory and an impressive reputation for customer service. Ibe Ogwu, our Product Specialist, was tremendously helpful every step of the way. He was very kind, helpful, patient and completely responsive to telephone calls and e-mails, both pre and post-purchase. There were none of the "pressure" measures typically seen during car purchase, which is always a concern when purchasing a vehicle. Ibe understood our concerns, our price point and what we were hoping in trade for our old vehicle. He and Ken Julian, Sales Manager, provided us with exceptional incentives and a fair trade value, helping to make the final price in our target zone. George Sarkis, Business Manager, was also quite helpful when we added maintenance plans, other options, and completing the required documents. Jody, the dealership receptionist, was also pleasant, courteous and helpful, which is very important, as that is the first person a customer meets when arriving and often sets the tone. When we picked up the vehicle Ibe provided an extensive overview of the vehicle's features, making sure the vehicle was ready to go and in pristine condition. He followed-up after delivery, answered questions and provided outstanding customer service, which is the hallmark of a great sales and purchase experience. This dealership knows that the customer service experience is that intangible that often makes the difference when deciding which car to purchase. Keep up the good work! More
Other Employees Tagged: Ken Julian
April 03, 2013
I cannot say enough about how wonderful Ibe was signing me on my new lease. Not only was he professional and very friendly, he went way out of his way to help me find the right car, and worked hard at gett me on my new lease. Not only was he professional and very friendly, he went way out of his way to help me find the right car, and worked hard at getting me a good price. He disnt give up on me and kept at it until I was happy. Will refer friends to see him when considering a new car. Thanks Ibe! Lots of hugs! You rock! More
March 30, 2012
I leased a new Mercedes on 28 March 2012 and I am extremely satisfied with the way the entire process was handled. Mr. Ibe Ogwu is a very skilled, knowledgable and courteous Product Specialist who wa extremely satisfied with the way the entire process was handled. Mr. Ibe Ogwu is a very skilled, knowledgable and courteous Product Specialist who was a great help to determine what options are available and are best for me.From the greeting all the way to my driving off in this beautiful car, it was a great experience.The Finance Office was a pleasure as well. Here I was helped by Mr. Mark Bertoli in the same courteous and efficient manner. Since I had scheduled an appointment for service originally, I was greeted upon arrival by Service Advisor Mr. Steven Bergeron who was as well extremely helpful, frienly and skilled. A great experience. I can only recommend Flagship Motorcars. Keep on providing such great service. Jurgen Meister. More
Other Employees Tagged: Steven Bergeron