Ian Davis | Page 118

First 5000 mile oil change and maintenance The dealership got me in 10 min before me set appointment time. It took an hour as I was told. The staff was very professional and the dealership wa The dealership got me in 10 min before me set appointment time. It took an hour as I was told. The staff was very professional and the dealership was clean and accommodating. More

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excellent - took great care of me & my car --- Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... to Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... took great care of me More

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Great experience with the service dept The experience at the service department of the Toyota Dealership in Des Moines is always good. This last visit was about the airbag recall. The staf The experience at the service department of the Toyota Dealership in Des Moines is always good. This last visit was about the airbag recall. The staffs handling the scheduling, actual service (Ian Davis), the drivers of the courtesy ride, were all wonderful and friendly. More

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Excellent customer service from Ian in service department! The purchase of a vehicle is a small amount of time compared to continued relationship with the Service Department throughout the life of the vehicle. The purchase of a vehicle is a small amount of time compared to continued relationship with the Service Department throughout the life of the vehicle. We have gone straight to Ian Davis in the Service Department for years. We specifically schedule with him and we make sure he is working when we bring our vehicles in. As a service technician, the care that Ian gives us is the primary reason we continue to purchase our vehicles from this dealership. He is knowledgeable, honest, straightforward and he has our complete trust. Thank you Ian and thank you to Toyota of Des Moines for employing such a top-notch individual! More

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Timely, efficient service As usual, the service representative, Ian Davis, was consistently reliable and provided excellent service as did the service staff, and the service wa As usual, the service representative, Ian Davis, was consistently reliable and provided excellent service as did the service staff, and the service was provided in a timely manner. More

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Best Dealership in Des Moines area All service on my 03 and 06 Corollas has been done here. Prompt, courteous service technicians and sales people. The waiting and lounge area is comf All service on my 03 and 06 Corollas has been done here. Prompt, courteous service technicians and sales people. The waiting and lounge area is comfortable and the coffee is superb. More

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Service The oil change appointment was 45 minutes. The express lane should be available without making an appointment like Bob Brown dealerships.. The oil cha The oil change appointment was 45 minutes. The express lane should be available without making an appointment like Bob Brown dealerships.. The oil change is expensive at Toyota of DM compared to Firestone. More

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Our first but not our last Toyota Rav4. The sales person( Alex) was new to the dealership and treated us with respect and did a good job with answering our questions. If he did not know the The sales person( Alex) was new to the dealership and treated us with respect and did a good job with answering our questions. If he did not know the answers he took the time to find them.. More

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Walked right in I short term plans and stopped w/o an appointment. I was put right in and got great service. I would recommend service department every day I short term plans and stopped w/o an appointment. I was put right in and got great service. I would recommend service department every day More

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Great person to work with Dear Manager, I want to inform you that I am very impressed with Mr Ian Davis. Service advisor. He is a very helpful person. He is honest and tries Dear Manager, I want to inform you that I am very impressed with Mr Ian Davis. Service advisor. He is a very helpful person. He is honest and tries his best to help his customers. He is an excellent listener. I am blessed to have him as my advisor. He is a true asset at your institution. Thank you Asit More

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