Ian Davis
Ian Davis at Toyota of Des Moines

Ian Davis | Page 109

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
1,242 Reviews
4.7

1,242 Reviews

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1242 Reviews of Ian Davis

October 08, 2023

Dealership Rating
Employee Rating

We changed our appointment to be my minivan instead of our rav 4 before our appointment but you kept me waiting insisting I didn't have an appointment. I ended up spending 2 hours there on a basic routin More

by arbitragedale
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

Oct 09, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We do our best to care for all of our customers in a timely manner and we are disappointed you feel we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

October 07, 2023

Dealership Rating
Employee Rating

Very good and I will be back. Very expensive oil change though. Go cyclones for sure. More

by JBDRESSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

October 07, 2023

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Employee Rating

Refused to help me with a brand new vehicle making obnoxious wind noise that goes away with a piece of duct tape. I clearly have identified a seal issue on the window and shouldn’t have to drive aroun More

by Toyotadesmoines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2023

Toyota of Des Moines responded

We appreciate you taking the time to provide us with your feedback. We are sorry that you feel we are not able to help with the wind noise coming from your car. At your earliest convenience, please contact our General Manager, JP Phillips.

October 03, 2023

Dealership Rating
Employee Rating

Customer service seems to be slipping the bigger the Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. More

by CHOVICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

Oct 04, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

October 01, 2023

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Employee Rating

Todd and Toyota of Des Moines did a great job of lining up a new car for me despite the tight market. More

by KIERAN W.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Vos, Todd Fiechter

Oct 02, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

September 30, 2023

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Employee Rating

He’s OK I haven’t had a problem with him but I can see he is the best but Toyota I have a Toyota car and now I’m noticing it is not the best company I came in Thursday trying to buy a car until today they’re More

by IQRA_LOVE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Madison

Oct 03, 2023

Toyota of Des Moines responded

We are disappointed to hear that you haven’t been satisfied with Toyota. We would like the chance to discuss this with you to see if we can come to a solution. At your earliest convenience, please contact our General Manager, JP Phillips.

September 27, 2023

Dealership Rating
Employee Rating

Thank you for your take care of your customers and your doing great and fast More

by JOHNTHANGLIANA1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Toyota of Des Moines responded

Thank you for your kind words. At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

September 26, 2023

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Employee Rating

Very polite and kind individuals. Very good about helping me get a courtesy ride. Ian was terrific! More

by CJSTENDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtesy car driver

Sep 27, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

September 24, 2023

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Employee Rating

Great service. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

Sep 25, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

July 20, 2022

Dealership Rating
Employee Rating

I just purchased my 7 th Toyota. I worked with Eric and he was more than helpful. Ryan in finance was excellent. Jason went over items in delivery. I’ll be back as I have a few qu More

by wdmscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Eric Cornelison , Mike Lebeda

Jul 21, 2022

Toyota of Des Moines responded

Thank you for taking the time to leave such a kind review of your experience here at Toyota of Des Moines. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

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