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Ian Davis
Ian Davis at Toyota of Des Moines

Ian Davis | Page 104

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
1,242 Reviews
4.7

1,242 Reviews

Write a Review

1242 Reviews of Ian Davis

December 06, 2023

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Employee Rating

It was a great experience The waiting room was pleasant and I had everything explained well More

by MPRICE328
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

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Dec 07, 2023

Toyota of Des Moines responded

We're thrilled to hear your experience was great! We're glad our waiting room was comfortable and our staff provided clear explanations. Thank you for choosing Toyota of Des Moines. Take care!

December 04, 2023

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Employee Rating

I really like the service department and Ian is the best. I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dea More

by SCRATCH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Dec 04, 2023

Toyota of Des Moines responded

Thank you for your feedback and your loyalty to Toyota of Des Moines. We understand your perspective and appreciate you bringing this to our attention. Thank you for your understanding and continued patronage.

December 03, 2023

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Employee Rating

Great and easy experience Very easy to understand and know how the vehicle was. Excellent More

by saltmarshlucas
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

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Dec 04, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with Toyota of Des Moines. We are delighted to hear that you had a great and easy experience and found the process of understanding the condition of your vehicle to be straightforward. We appreciate your kind words and are glad to know that we met your expectations.

December 03, 2023

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Employee Rating

Found it difficult to fill out all the information to sign up for the shuttle on my tiny keyboard on my phone. Then when I was almost done it took me back to the sign on screen with all the fields cleare More

by hawktux84
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

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Dec 04, 2023

Toyota of Des Moines responded

We are sincerely sorry that you had a frustrating experience signing up for our shuttle service. We are currently reviewing our online shuttle sign-up process to identify areas for improvement and to ensure that it is user-friendly for all devices. Thank you for your feedback. We appreciate your business and look forward to serving you better in the future.

December 01, 2023

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Employee Rating

My issues were quickly addressed and my Tundra was back to me early. Very much appreciate the work Ian and team provided. More

by MICHAELDOWNS18
Service Price Transparency
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Recommend Dealer
Yes
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Dec 04, 2023

Toyota of Des Moines responded

Thank you for your kind words! We're so glad to hear that Ian and the team were able to quickly address your issues and get your Tundra back to you early. We strive to provide excellent customer service, and we appreciate your feedback.

November 28, 2023

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Employee Rating

Fast and efficient Easy to schedule and follow through It was a good experience, good service More

by Bjfdjf
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

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Nov 29, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with Toyota of Des Moines! We are pleased to hear that you found our service fast, efficient, and easy to schedule. We strive to provide our customers with a hassle-free and convenient service experience, and we appreciate your feedback.

November 28, 2023

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Employee Rating

Explained everything thoroughly and was very articulate. She honored my coupon and I appreciate it. More

by mtrepp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

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Nov 29, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We value your feedback and strive to provide our customers with a transparent and informative service experience. We appreciate your business and look forward to serving you again in the future.

November 28, 2023

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Got work done quickly. Nice. Everyone was polite efficient, got me an appointment and work done ok. More

by jeanhuss
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

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Nov 29, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We strive to provide our customers with a convenient and pleasant service experience, and we appreciate your feedback. We hope to continue serving you and your vehicle's needs in the future.

November 27, 2023

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Employee Rating

I was in Friday, & Saturday I get a coupon for $25. Off $100. Can I use it now? More

by ragdmia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 28, 2023

Toyota of Des Moines responded

Thank you for servicing at Toyota of Des Moines. If you have any questions over your coupon, please don't hesitate to reach out to our team. They will answer any of your questions. Take care!

November 25, 2023

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Employee Rating

Great fast service! Always thankful to the Toyota of DesMoines Service department and Ian for the help. More

by HIPPENERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

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Nov 27, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with the Toyota of Des Moines Service department and Ian! We are thrilled to hear that you consistently receive great, fast service from our team. Thank you for choosing Toyota of Des Moines for your automotive needs.

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